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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization created a custom Opportunity name for all organization donations.
Which two considerations should the consultant discuss with the organization? Choose 2 answers

A) The organization should change existing Opportunities to the new naming convention through an upsert.
B) The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.
C) The organization should only change existing Opportunities to the new naming convention by using the "Refresh Name" action.
D) The organization should change existing Opportunities to the new naming convention by using the "Refresh All Opportunity Names" button in Bulk Data Processes.

2. Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?

A) Organizational alignment
B) Executive sponsorship
C) Customer adoption
D) Data security

3. Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers

A) Program
B) Case
C) Service Delivery
D) Client Alert

4. A nonprofit admin needs to import lists of Contacts into Salesforce Campaigns regularly from CSV files using the NPSP Data Import too\.
What should the consultant consider when setting up this process for the nonprofit?
Choose 2 answers

A) NPSP Data Import will automatically create the Campaign Member with the default Member Status.
B) Respect Duplicate Matching Rules' should be checked in NPSP Settings.
C) NPSP Data Import Dry Run will validate Campaign Member Status.
D) Existing Campaigns are matched by exact Name.

5. The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?

A) Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.
B) Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
C) Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.
D) Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.

Solutions: