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Salesforce Certified Education Cloud Consultant Sample Questions:

1. A university's IT department is setting up an integration between the student information system (SIS) and the Education Data Architecture (EDA). The SIS integration will send students' academic major, status, and dates.
Which Salesforce object should this be mapped to?

A) A Program Enrollment
B) Education History
C) Course Connection

2. A university's Study Abroad office is getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure of which metrics to use to determine whether the implementation project is successful.
Which metric should the consultant recommend?

A) Number of student phone inquiries
B) Volume of emails to the office
C) Percentage of staff logins each month

3. A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.
What should the consultant advise?

A) Use third-party app from AppExchange.
B) Install Work.com Command Center in existing org.
C) Leverage Student Success Hub.
D) Work.com Command Center operates in a separate org.

4. A university has hired a consultant to advise on its technology and data strategy.
Which tool should the consultant leverage?

A) Insights Platform Data Integrity
B) Program Management Module
C) Data Maturity Model

5. A primary school has implemented the K-12 Architecture Kit. The school needs to report out basic student demographic information. What should the consultant do to meet this requirement?

A) Use the Student Success Hub Tableau Accelerator.
B) Create a new student demographic dashboard.
C) Refer to the existing sample student demographic dashboard.

Solutions: