[Jan 02, 2022] C-C4H520-02 Test Prep Training Practice Exam Questions Practice Tests
Exam Questions Answers Braindumps C-C4H520-02 Exam Dumps PDF Questions
SAP C-C4H520-02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Mobile SAP Field Service Management application > 12% | Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call. |
| Master Data Management 8% - 12% | Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management. |
| SAP Field Services Management and SAP Service Cloud < 8% | Describe how SAP Fiend Service Management fits into SAP Service Cloud and basic functionalities of SAP Field Service Management. |
| Administration: Permissions and Configurations 8% - 12% | Know the basic features of administartion modules and where to access company settings, business rules and permission settings. |
| Workforce management > 12% | Outline the features of Workforce Managment and know how to create and assign a service call. |
| Crowd Workforce < 8% | Explain the basic concept of Crowd service and the benefits it brings into SAP Fiend Service Management. |
SAP C-C4H520-02 Exam Description:
The "SAP Certified Application Associate SAP Field Service Management 2005" certification exam validates that the candidate possesses the fundamental and core knowledge required of the application consultant profile. This certification proves that the candidate has an overall understanding and functional configuration skills to participate as a member of an SAP Field Service Management project team in a mentored role. This certification exam is recommended as an entry level qualification.
NEW QUESTION 45
Whichof the following elements can be used in Smart forms? Note: There are 3 correct answers to this question.
- A. Picker, Series, Status, Text Input
- B. Picker, Description, Series, Status
- C. Picker, Status , Series , Number Input
- D. Picker, Formula, Series, Status
- E. Status, Series, Attachment, Text Input
Answer: A,C,E
NEW QUESTION 46
During which status is a Customer allowed to cancel the Service Request in Self -Service Portal? Choose the correct answer.
- A. Open
- B. Work
- C. Accepted
- D. Travel
Answer: A
NEW QUESTION 47
What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.
- A. Business Partner
- B. Equipment
- C. Service Call
- D. Service Contract
- E. Activity
Answer: A,B,D
NEW QUESTION 48
How would a field service technician update the service assignment Status? Choose the correct answer.
- A. By Setting the relevant workflow step
- B. By opening the Service assignments.
- C. By navigating to the address on the Service assignments.
- D. By adding a checklist
Answer: A
NEW QUESTION 49
What options does a technician have to record travel time against an activity in the SAP field service Management mobile app? Note: There are 3 correct answers to this question.
- A. From the Effort menu by selecting the activity object type
- B. From the Homepage menu by creating a manual entry
- C. From the activity menu by creating a manual entry
- D. From the activity record after the workflow steps is set to finished
- E. From the Equipment menu after checkout
Answer: A,B,C
NEW QUESTION 50
How are Labels used within the Smart forms and Feedback Module? Choose the correct answer.
- A. To add a label to be used as reference by the Field Engineer
- B. To identify the elements in the smart form.
- C. To Filter the list of Smart forms.
- D. To act as a reference for generating a Smart form Report
Answer: C
NEW QUESTION 51
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note:
There are 2 correct answers to this question.
- A. Smartform
- B. Service Call
- C. Business Partner
- D. Checkout Report
Answer: A,D
NEW QUESTION 52
Which Scenario do you need a service call instead of an activity in SAP Field Service management? Note:
There are 2 correct answers to this question.
- A. When you need to plan an Appointment at the Customer
- B. When you need to set up a meeting with a customer
- C. When you need to send an Engineer to the customer
- D. When you need to record a problem for a customer
Answer: C,D
NEW QUESTION 53
What are the some main security characteristics of the SAP Field Service management Mobile App.?
Note: There are 2 correct answers to this question.
- A. Advanced perimeter security
- B. Oauth Token for Login free access
- C. Full Backup protection of Customer data
- D. SSL-Secured communication
Answer: B,D
NEW QUESTION 54
What statements are correct regarding company types? Choose the correct answer.
- A. Usage of ERP Master data in ERP scenario
- B. Inventory Management can be used in standalone scenarios
Answer: A
NEW QUESTION 55
Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.
- A. Release Assignments
- B. Enter materials used
- C. Create Technician Skills
- D. Define Core hours.
Answer: A,C
NEW QUESTION 56
Which is the recommended browser for screen configuration tool? Choose the correct answer.
- A. Microsoft Edge
- B. Internet Explorer
- C. Google Chrome
- D. Firefox
Answer: C
NEW QUESTION 57
The field technician needs to visit the customer for a regular maintenanceof all their printers and need to get response for same query, what Smartform element is used to create such a functionality? Choose the correct answer.
- A. Series
- B. Attachments
- C. Dropdown list
- D. Picker
Answer: A
NEW QUESTION 58
How does the integration scenario with S/4HANA look like? Choose the correct answer.
- A. Service request is created in FSM, planning and dispatching is done in S/4HANA and execution is done via FSM Mobile app
- B. Service request is created in FSM, planning and dispatching is done in FSM and execution is done via FSM Mobile app
- C. Service request is created in S4/HANA, planning and dispatching is done in FSM and execution is done via FSM Mobile app
- D. Service request is created in S4/HANA, planning and dispatching is done in S/4HANA and execution is done via S/4HANA Mobile app
Answer: C
NEW QUESTION 59
As a service planner, you are viewing the list of best matching technicians, which information is displayed? Note: There are 2 correct answers to this question.
- A. Availability Status
- B. Missing Skills
- C. Booked assignments
- D. Worktime pattern
Answer: A,B
NEW QUESTION 60
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