Easily To Pass New SAP C-C4H520-02 Dumps with 82 Questions
Latest C-C4H520-02 Study Guides 2022 - With Test Engine PDF
SAP C-C4H520-02 Exam Syllabus Topics:
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NEW QUESTION 14
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.
- A. Read
- B. Update
- C. Delete
- D. Create
Answer: A,B
NEW QUESTION 15
Which Scenario do you need a service call instead of an activity in SAP Field Service management? Note:
There are 2 correct answers to this question.
- A. When you need to send an Engineer to the customer
- B. When you need to plan an Appointment at the Customer
- C. When you need to record a problem for a customer
- D. When you need to set up a meeting with a customer
Answer: A,C
NEW QUESTION 16
As a technician, you have just completed a job. You now need to book a second visit for the customer. What option is available in the SAP Field Service Management mobile app for you to do this?
- A. Create a follow-up activity from the Efforts page.
- B. Create a follow-up activity from the Smartform page.
- C. Create a follow-up activity from the Expenses page.
- D. Create a follow-up activity from within the service call.
Answer: D
NEW QUESTION 17
What needs to done to create a moment set? Note: There are 3 correct answers to this question.
- A. Create Moment
- B. Create and assign QR code
- C. Create Item and assign it
- D. Create Moment set
- E. Setup Business rule
Answer: A,B,D
NEW QUESTION 18
How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.
- A. Automatically Via the cloud connector from an SAP ERP On-premise system
- B. Manually in Web Application within Planning and dispatching
- C. Automatically when submitting a new service call from the Self-Service Portal
- D. Automatically via the cloud connector from an SAP CRM on-premise system
- E. Manually in the Web Application with in the master data
Answer: A,B,C
NEW QUESTION 19
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience? Note: There are 2 correct answers to this question.
- A. Parts Logistics
- B. Customer Feedback Management
- C. Mobile Field service execution
- D. Workforce management
Answer: B,C
NEW QUESTION 20
Which SAP Analytics Cloud stories are available to download for SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. Field Service Checkout Report
- B. Field Service Smartforms and Feedback
- C. Field Service Performance Dashboard
- D. Field Service Capacity Overview
Answer: A,B
NEW QUESTION 21
Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.
- A. Text Input, Picker, Series, Attachment
- B. Text Input, Status, Series, Formula
- C. Picker, Status, Series, Number Input
- D. Text Input, Description, Picker, Status
- E. Text Input, Picker, Status, Series
Answer: A,C,E
NEW QUESTION 22
How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. Assign user groups to users.
- B. Assign permissions to user groups.
- C. Assign user groups to permissions.
- D. Assign users to permissions.
Answer: A,B
NEW QUESTION 23
Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service?
Note: There are 3 correct answers to this question.
- A. Review and close assignments.
- B. Review company certificates.
- C. Accept an assignment.
- D. Register a partner company.
- E. Approve technician skills.
Answer: B,D,E
NEW QUESTION 24
In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note:
There are 2 correct answers to this question.
- A. State
- B. Description
- C. Language
- D. Revision
Answer: A,C
NEW QUESTION 25
For which SAP Field Service Management objects is a bi-directional flow supported when you integrate with SAP Service Cloud? Note: There are 2 correct answers to this question.
- A. Service contract
- B. Time and Material journal
- C. Service call
- D. Activity
Answer: C,D
NEW QUESTION 26
How would a field service technician update the service assignment Status? Choose the correct answer.
- A. By Setting the relevant workflow step
- B. By navigating to the address on the Service assignments.
- C. By opening the Service assignments.
- D. By adding a checklist
Answer: A
NEW QUESTION 27
What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.
- A. You can use it to pick PNG files.
- B. You can use it to select an object from a list.
- C. You can link picker and attachment elements together.
- D. You can link two picker elements together.
Answer: B,D
NEW QUESTION 28
Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management solution? Note: There are 2 correct answers to this question.
- A. SSL-encrypted cloud communication
- B. Hardware redundancy control
- C. Outage protection
- D. Sophisticated cloud firewall
Answer: A,D
NEW QUESTION 29
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.
- A. Modify an existing query or create a new query.
- B. Use pre-assembled reports.
- C. Import queries.
- D. Use pre-assembled queries.
Answer: A,D
NEW QUESTION 30
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