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HP HP2-I15 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: HP Business Personal Systems Overview | - Fundamentals
- 1. HP value propositions and differentiators
- 2. Key market segments and customer needs
- 3. Understanding HP Business PC products and solutions
|
| Topic 2: HP Solutions and Features | - Product Features
- 1. Device management offerings (HP DaaS, services)
- 2. HP security solutions (Sure View, Sure Sense, Sure Click)
- 3. Performance and form factor benefits
|
| Topic 3: Sales Scenarios and Applications | - Practical Scenarios
- 1. Handling objections and competitive positioning
- 2. Recommending solutions for different customer environments
|
| Topic 4: Customer Needs and Selling Strategy | - Sales Skills
- 1. Matching solutions to business benefits
- 2. Addressing customer pain points
- 3. Consultative selling techniques
|
HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:
1. How can HP Proactive Security service improve endpoint device security?
A) by providing faster access to Microsoft Windows security updates to keep you even more protected
B) by providing isolation threat protection and threat insights with HP TechPulse
C) by providing five different plans, focused on security, to fit your budget
D) by providing lower price on enterprise antivirus products as well as enhanced firewall protection
2. When ready to propose a product to a customer, what should you take into consideration?
A) that you always sell HP DaaS services along with the hardware
B) any potential promotions when it comes time for the customer to buy
C) that you answer the customer pain points and meet their needs
D) that you include a six-month expandable Care Pack
3. Which display would be best for a hot desk solution with built-in docking support?
A) HP Thunderbolt Dock G2
B) HP USB-C Dock G5
C) HP EliteDisplay E243d 23.8-inch Docking Monitor
D) HP EliteDisplay S340c 34-inch Curved Monitor
4. What are the major differences between the experience age and the information age?
A) The experience age is about how the VR technology is changing our lives and our experiences.
B) The experience age is about people working together, in the same office, with better technology, to solve shared problems.
C) The experience age is centered around the experiences people have while learning, including which school they attended and how it prepared them for future work.
D) The experience age is centered around experiences, smart technology, and efficiency, with people working anywhere, at any time, often in shared offices or cafes.
5. Why is the HP EliteBook 840 G6 Healthcare Edition Notebook PC a good fit for a hospital?
A) It is white to match the hospital aesthetics and can be cleaned with bleach.
B) It is ultra-lightweight and has a detachable keyboard, thus making It easy for doctors to carry around.
C) It has the same durability as the standard HP EliteBook 840 G6 Notebook PC to withstand accidental drops or spills, but It can also be sanitized.
D) It has the same collaboration standards as the standard HP EliteBook 840 G5 Notebook PC. but has extra security for patient records.
Solutions:
Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: C |