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HP HP2-H86 Exam Syllabus Topics:
| Section | Objectives |
| HP Managed Print Specialist Select Scope | - Key features of HP Managed Print solutions
- HP MPS Select (A4) portfolio overview
|
| Solution Positioning and Customer Engagement | - Articulating HP MPS value propositions
- Engaging customers to identify print needs
|
| Managed Print Services Basics | - Understanding Managed Print Services (MPS)
- Benefits of MPS to customers and organizations
|
| Sales and Consultative Skills | - Contractual selling and value articulation
- Consultative selling techniques for print solutions
|
| Product and Solution Knowledge | - Portfolio strengths including supplies and services
- Key differentiators in the HP A4 managed print offerings
|
HP Managed Print Specialist Select 2019 Sample Questions:
1. What is a possible outcome of the BIOS and firmware being unprotected in modern-day printers?
A) Compromised firmware could open a device and the network for an attack.
B) Documents left in the output tray could fall into the wrong hands.
C) The firmware or BIOS cannot be attacked on a printer as it is different from a PC.
D) Users would be able to exploit the control panel and change device settings and functions.
2. Which pain points can occur due to having locally connected devices?
A) no HP JetAdvantage Security Manager but a lower CCP
B) no security, high remote management, and the ability to use HP Private Print 4.0
C) no remote management, fewer features, and a higher cost per page
D) no security, no remote management, and fewer features
3. What is the advantage of redeploying devices?
A) Reusing older, less productive devices are the most environmentally friendly thing you can do to help both the planet and spending costs.
B) It increases user productivity, helps reduce costs, and maximizes convenience.
C) By reusing less productive devices, you maximize the convenience and help the environment.
D) Despite reducing user productivity, it helps reduce costs of less productive devices.
Solutions:
Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A |