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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which primary critical business challenges are faced by IT executives seeking solutions around Operations Analytics? (Select three.)

A) application quality issues
B) no consolidated search and investigation capabilities
C) inability to do proactive monitoring
D) limited operational visibility
E) need to undertake vendor management consolidation
F) no consolidated reporting

2. What do executive level buyers expect from salespeople when seeking a solution for their business issues?

A) that they can provide customer case studies for ideas to address the business issues
B) that they can whiteboard the specific solution that will address the specific business issues
C) that they can provide a short and detailed demonstration that clearly shows how to address the business issues
D) that they can clearly show they understand the business issues and can clearly articulate how to resolve them

3. HOTSPOT
Match the relevant persona with the responsibility or interest relating to HP APM.

4. With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?

A) director of operations
B) director of applications monitoring
C) director of mobile applications
D) director of performance testing

5. Which definition most accurately describes the Operations Bridge IT process improvement known as "Team"?

A) enhancing the HP sales and customer IT management relationship
B) co-operative working across diverse customer IT management groups
C) understanding the relationship between customer IT management personas
D) HP Sales and Pre-Sales working together to close a deal

Solutions: