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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Which product offers customers pay-as-you-go mobile broadband'?

A) HP Broadband
B) Wireless Hotspot
C) HP Mobile Connect
D) HP Page Lift

2. Which statement best illustrates a business value?

A) By upgrading to this HP Workstation you will increase developer productivity by 25%.
B) By using this HP Flow MFP solution users will be able to scan multi-page documents
with mixed page sizes automatically
C) By deploying this HP Desktop PC each device will take less than 8 Watts when idling.
D) By using this HP Flow MFP solution you will save the organization $200,000 per year

3. Before presenting a feature or advantage of a certain solution to a customer, what types of questions should you ask?

A) Questions that uncover or create the customer's business and IT needs
B) Questions that establish the customer's attitude toward your proposals
C) Questions that confirm the HP product they are seeking
D) Questions that determine competitors that the customer is considering

4. What percentage of businesses plan to make changes to their business processes, workflow, and employee roles in order to incorporate mobility?

A) 73%
B) 10%
C) 26%
D) 46%

5. What is a benefit of business value selling?

A) It ensures customers are able to realistically compare product features and advantages and determine the best solution for their organization.
B) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
C) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
D) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.

Solutions: