[Oct-2022] CRT-251 Pre-Exam Practice Tests | Exam Questions and Answers for Salesforce Sales Cloud Consultant Study Guide
Salesforce Certified Sales Cloud Consultant Certification Sample Questions
Sales Cloud Consultant CRT-251
Sales Cloud Consultant CRT-251 credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and implementing marketing workflows through the Pardot platform. credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. This course gives us a prospect of becoming a Salesforce.com Certified Sales Cloud Consultant. It is also important candidates who are going for this certification should be in a customer facing role and must have some experience implementing Salesforce Sales Cloud solutions. The audience must had proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement maintainable and scalable Sales Cloud solutions that meet customer business requirements, and contribute to long-term customer success
The Salesforce Certified Consultant has 2-5 years of experience as a senior business analyst and has developed the skills outlined below:
- Experience with the full project lifecycle of Sales Cloud implementations
- Solid understanding of data management and database concepts
- Deep knowledge of the Salesforce product lines
- Strong analytical and problem solving skills
- Familiarity with software development life cycle
- Structured skill set for the consulting practice
These additional ability will be helping you a lot:
- Build solutions that are scalable and maintainable
- Meet and manage customer expectations
- Increase customer confidence
- Set up change management practices to ensure long-term solution success
- Consistently deliver effective business solutions
- Design and implement successful solutions
- Manage solution delivery and any issues that arise
We think our Sales Cloud Consultant CRT-251 Exam Practice Test Paper and Dumps will provide you 100% confidence to make you appear for SALESFORCE CRT-251 Exam.
This is the list of the contents in our Sales Cloud ConsultantCRT-251 Practice Test**:**
- Determine the relationships between sales stages, forecast and pipeline
- Methods for establishing relationships between accounts and contacts
- Facilitate a successful consulting engagement
- considerations for social accounts and contacts
- Considerations for integrations common to Sales Cloud implementations
- Determine the appropriate report, dashboard or reporting snapshot solution
- Considerations for using email and productivity tools.
- Analyze customer requirements
NEW QUESTION 27
Cloud Kicks plans to integrate its email system with Salesforce, and wants to show the last 2 months of email activity to its 75 sales reps.
What should a consultant recommend to meet this requirement?
- A. Sales Cloud Einstein
- B. Einstein Activity Capture Standard
- C. Email to Salesforce
- D. Sales Cloud Console
Answer: B
NEW QUESTION 28
Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information. CK wants to view those orders as a related list on the account record in real time.
Which best practice should the consultant recommend?
- A. Create a Lightning component, and get the real-time product order information from ERP using REST integration.
- B. Create external object product onto" information in Salesforce, run a nightly batch to get details from ERP, and add the external object as a related fist on the Account.
- C. Implement Salesforce Connect and an external object to get real-time product order information, and add the external object as a related fist on the Account.
- D. Implement Salesforce-to-Salesforce to get real-time product order information, and add it as a related list on the Account.
Answer: C
NEW QUESTION 29
Universal Containers recently completed the implementation of a new Sales Cloud solution. The stakeholder committee believes that sales user adoption is best measured by the number of daily logins. Which two measures of sales user adoption should be considered? (Choose two.)
- A. Number of neglected opportunities over time by role
- B. Completeness of records entered into the new system
- C. Overall effectiveness of mass email campaigns
- D. Number of reports exported to Excel for analysis
Answer: A,B
NEW QUESTION 30
Universal Containers sells two product lines that each use a distinct selling methodology. Additionally, each product line captures different information that is used to sell the products.
What should a consultant recommend to support selling the two product lines?
- A. Create two sales processes and two page layouts; assign them to two different opportunity record types for each product line.
- B. Create two page layouts and two sales processes; assign them to the respective product lines to collect relevant information.
- C. Create one page layout, two sales processes, and validation rules to capture relevant opportunity information.
- D. Create two page layouts, one opportunity record type, and one workflow rule to assign the correct page layout to the record type.
Answer: A
NEW QUESTION 31
Cloud Kicks needs to quickly look up Contacts, Accounts, and Opportunities and easily log calls. The team wants access to customer information while out of the office, and without an internet connection, because of limited coverage in certain geographic areas.
Which two steps should the consultant take to create a solution?
Choose 2 answers
- A. Enable Salesforce Inbox
- B. Enable Mobile SDK
- C. Salesforce mobile app
- D. Enable caching and Offline Edit
Answer: B,C
NEW QUESTION 32
At Universal Containers, in addition to the sales team, support reps are sometimes eligible for commissions. When support reps are involved in a deal, they should receive a credit of 15% of the revenue.
What should the consultant consider when designing a revenue sharing solution?
- A. Overlay splits can be assigned to any user with the appropriate profile.
- B. Revenue splits allocated on an Opportunity can total any percentage.
- C. Overlay splits Allocated on art Opportunity can total any percentage.
- D. Revenue splits are required in order to use overlay splits.
Answer: C
NEW QUESTION 33
Sales representative at Northern Trail Outfitters are creating opportunities after they closed/won. Sales management is concerned that pipeline and forecasting reports are inaccurate because of this. Which two solutions should resolve this issue? Choose 2 answers
- A. Create a report that displays opportunities that have a closed date less than or equal to the created date.
- B. Create a workflow rule that automatically updates the opportunity to the first stage in the sales process.
- C. Use a workflow rule to email sales management when the opportunity is created in the closed/won stage.
- D. Run the opportunity pipeline standard report to view the upcoming opportunities by stage
Answer: A,C
NEW QUESTION 34
Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to sales cloud.
Which solution should the consultant recommend?
- A. Partner tool
Answer: A
NEW QUESTION 35
A sales representative at Northern Trail Outfitters needs to securely send confidential product roadmap information to a premier customer. Which two steps should be taken to send this information using content delivery? Choose 2 answers
- A. Remove access to the content after a specified date
- B. Require the customer to enter a security token to download the content
- C. Require the customer to enter a password to view the content
- D. Require the recipient to log into Salesforce to access the content
Answer: A,C
NEW QUESTION 36
A consultant has successfully deployed Sales Cloud at Cloud Kicks.
What is the final step in completing an engagement?
- A. Measure adoption
- B. Deploy solution
- C. Perform testing
- D. Hand over documentation
Answer: D
NEW QUESTION 37
Universal Containers has automated the process of creating new account records in Salesforce. All accounts records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. Universal Containers is now seeing performance issues when it makes any changes to account sharing rules.
What can Universal Containers do to address the issue without changing its integration?
- A. Ensure that the generic user has the Modify All Data permission.
- B. Contact Salesforce support to add an index to the account object.
- C. Set the organization-wide defaults for accounts to public read/write.
- D. Ensure that the generic user has NOT been assigned to a role.
Answer: D
NEW QUESTION 38
Cloud Kicks has many customers that regularly renew their "shoe of the month" club membership. The sales representatives use an Account type called "shoe of the month" club for these customers. Sales management wants to use Salesforce to automate repeat opportunities. What should a Consultant. recommend to meet this requirement?
- A. Develop an Apex trigger for renewal customers that inserts a copy of an Opportunity for the sales representative when it reaches the closed/won stage.
- B. Develop a lightning Component to set an Opportunity revenue schedule that automatically sets up a new Opportunity for renewal customers when it reaches the closed/won stage.
- C. Configure a workflow rule for renewal customers that inserts a copy of an Opportunity for the sales representative when it reaches the closed/won stage.
- D. Configure a Process Builder process for renewal customers that sends a reminder task to the sales representative to create a new Opportunity when it reaches the closed/won stage.
Answer: A
NEW QUESTION 39
Cloud Kicks has a lengthy and complex sales cycle. Opportunities have stages that sales reps must move a deal through, as well as indicate the probability of winning the sale. The sales manager presently uses sales stages and probability for forecasting and wants to simplify the process of reporting on projected sales for the sales team. Which approach should a Consultant recommend to streamline forecast reporting?
- A. Reduce the number of opportunity stages and report on forecast category.
- B. Align forecast categories to multiple Opportunity stages and report on forecast category.
- C. Reduce the number of Opportunity stages and report on probability.
- D. Align Opportunity stages with probability and use collaborative forecasts for reporting.
Answer: B
NEW QUESTION 40
Cloud Kicks is implementing Territory Management for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.
Which two recommendations should the consultant make?
Choose 2 answers
- A. Include the Forecast Manager field on the Opportunity page layout.
- B. Assign a role for each manager in the user role hierarchy.
- C. Include the Forecast Manager field on the Territory page layout.
- D. Assign a forecast-enabled forecast manager to each territory.
Answer: B,D
NEW QUESTION 41
A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering user cases for Sales Processes.
Which two groups should provide content for the use cases? Choose 2 answers
- A. Sales reps
- B. Sales operations
- C. Finance team
- D. Executives
Answer: A,B
NEW QUESTION 42
The Cloud Kicks sales team collaborates on Opportunities, which helps the team succeed and close more deals. What should the Consultant configure to allow contributing sales team members to share in the revenue from closed Opportunities?
- A. Create quick actions to create child Opportunities
- B. Add the contributors to the Opportunity's contact role related list.
- C. Add the Opportunities to a campaign
- D. Enable Opportunity Splits from Setup.
Answer: D
NEW QUESTION 43
Universal Containers plans to implement lead management functionality for channel sales representatives who need to push pre-qualified leads to their partners. Partners need the ability to access and update the leads assigned to them. Which solution should a consultant recommend for this scenario?
- A. Create a customized site where partners can self-register and access their leads.
- B. Configure a separate leas record type and page layout for the Partner Community.
- C. Create a task for a partner when a new lead is created and assign the task to the partner in the Partner Community.
- D. Add the leads tab to the Partner Community and configure partner profiles to access leads.
Answer: D
NEW QUESTION 44
The Universal Containers credit department uses a third-party application for credit ratings. Credit department managers need to launch an external web-based credit application from a customer's account record in Salesforce. The application uses a credit ID on the account object. What should a consultant recommend to meet this requirement?
- A. Create a formula field that uses the hyperlink function to launch the credit application and pass the credit ID.
- B. Create a workflow rule to launch the product fulfillment application and pass the credit ID.
- C. Create a custom button that calls an Apex trigger to launch the credit application and pass the credit ID.
- D. Create a custom credit ID field as an external ID on the account to launch the credit application and pass the credit ID.
Answer: A
NEW QUESTION 45
Cloud Kicks has a complicated sales process and is currently using 12 stages for Opportunities. Sales representatives often have difficulties deciding when to move Opportunities through the various stages.
Which solution should the Consultant recommend?
- A. Configure a dashboard that shows Opportunities that have not moved stages for 30 days, and provide training to those Opportunity owners.
- B. Use Process Builder to send emails to sales representatives when Opportunities reach key stages, providing detailed information on what they need to do to move the Opportunities to the next stage(s).
- C. Use Path to provide guidance for key Opportunity stages.
- D. Advise sales representatives to post on Chatter so the sales team can collaborate to move Opportunities along the pipeline quicker.
Answer: C
NEW QUESTION 46
Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to influential campaigns.
Which feature will allow for revenue share with standard and custom attribution models?
- A. Use Customizable Campaign Influence for reporting.
- B. Create a reporting snapshot for Campaigns.
- C. Use sharing rules to give access to Campaign members.
- D. Create a formula field to track Campaign Influence.
Answer: A
NEW QUESTION 47
Universal Containers has a public sharing model for accounts and uses the parent account field to create a multi-level account hierarchy. When viewing a parent account, the company wants to see the total value of open opportunities for all accounts in the hierarchy. Which solution should a consultant recommend to meet this requirement?
- A. Define a workflow rule to update the custom field on the parent account with the total value of open opportunities from the child accounts.
- B. Create a roll-up summary field on the parent account showing the total value of open opportunities from the child accounts.
- C. Use Apex to update a custom field on the parent account with the total value of open opportunities form the child accounts.
- D. Create a link on the account that opens a report showing the total value of open opportunities for all accounts in the hierarchy.
Answer: C
NEW QUESTION 48
Cloud kick has an external ERP system which stores product order information. Cloud kicks wants to view those orders as a related list on the account record in real time.
What solution should the consultant recommend?
- A. Create custom object product under information in salesforce, run a night scheduler to get details from ERP and add the add the custom object as a related list on the account
- B. Create a lightning component, and using REST integration, get the real time product order information from ERP.
- C. Implement salesforce to salesforce connect to get real time product order information and add it as a related list on the account.
- D. Implement salesforce connect and external object to get real time product order information and add it as a related list on the account.
Answer: B,D
NEW QUESTION 49
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Tested Material Used To CRT-251: https://drive.google.com/open?id=1Rjfv-OlRtUXv5nCKrtQBRME8Q9AGxZpk