[Jan-2024] Valid Way To Pass Salesforce Exam Dumps with Community-Cloud-Consultant Exam Study Guide
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NEW QUESTION # 87
Universal Containers built a Community on the Customer Service Template. The Salesforce Admin customized a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version. What is the status of the custom Lightning components on the page after the upgrade?
- A. The Lightning components are neither on the page nor in Community Builder.
- B. The Lightning components are NOT on the page, but are available in Community Builder.
- C. The Lightning components are on the page and load as expected.
- D. The Lightning components are on the page, but will NOT load until the Community is published.
Answer: A
NEW QUESTION # 88
Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION # 89
Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related Contacts when a new business Opportunity is marked as Closed Won.
Which approach should the Community Cloud consultant recommend to accomplish this?
- A. Send an email to the Administrator when the Opportunity is marked Closed Won so they can create Users.
- B. Use a Workflow Rule to create a Task for the Administrator with the list of Contacts that should be Users.
- C. Use a Schedule Report that alerts the Salesforce Administrator of new Contacts.
- D. Use a trigger to create Community users for all related Contacts on the Account.
Answer: D
NEW QUESTION # 90
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.
- A. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
- B. Set the number of users to 5 in the property editor for the component.
- C. Drag the Reputation Leaderboard Component to the Community page in Site.com.
- D. Drag the Reputation Leaderboard Component to the Community page in Community Management.
Answer: A,B,D
NEW QUESTION # 91
A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimized for healthcare use cases and follow industry best practices.
What should the Community Cloud consultant consider first to meet the requirements?
- A. Custom solutions
- B. Lightning Community templates
- C. Lightning Bolt solutions
- D. Business Value Map and ROI
Answer: B
NEW QUESTION # 92
Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?
- A. Include the partner profile as a member of the Community for customers.
- B. Add the Customer community to the Partner Community user profile
- C. Select the Enable Customer Community user option in the Partner contact in Salesforce
- D. Create Partner users as members in the Customer Community and send login details to the users
Answer: B
NEW QUESTION # 93
Universal Containers has the following requirements for its Partner Community:
* Three levels of role hierarchy for the partner users: Account Executive, Account Manager, and Account Sales Rep.
* The Partner Account Executive is able to see all of the Lead records visible to their team.
* The Partner Account Sales Rep is unable to see the Lead records owned by other Account Sales Reps, Account Managers, or Account Executives.
* Partners want to give some Account Sales Reps access to Lead records owned by other Account Sales Reps for the same partner account.
Which two steps should the Salesforce Administrator take to fulfill these requirements? (Choose two.)
- A. Enable Super User access in Community Management.
- B. Enable Super User access to Contacts for users assigned to the Account Sales Rep role.
- C. Enable Super User access to Contacts for users assigned to the Account Manager role.
- D. Enable Super User access in Community Settings.
Answer: B,D
Explanation:
Explanation/Reference:
NEW QUESTION # 94
You wish to share cases created and owned by your community users (Customer Community Plus) with the internal product support team, what is the best way to achieve this?
- A. Custom Sharing Group
- B. Custom Sharing Set
- C. Records owned by community members are automatically shared with all internal users
- D. Custom Permission
- E. Custom Sharing Rule
Answer: A
NEW QUESTION # 95
You have created a custom object to list all upcoming company events, including speaker bio's and location and now wish to expose this publicly on your Customer Community. How are you are able to edit the public access settings? [Select Two]
- A. Go into the Setup Menu >> Profiles >> edit the object settings on the guest community profile
- B. Add the sample code provided on help.salesforce.com to the head markup and add the object name you want to expose publicly
- C. Go into the Community Page Manager and update the Page Access control to Public
- D. Go into the Community Manager and select the objects that are available publicly
- E. Install the Community Object Permissions Manager from the AppExchange for advanced data sharing options
- F. Go into the Community Builder and navigate to settings and click on the hyperlink to the Guest User Profile
Answer: A,F
NEW QUESTION # 96
Universal Containers builds a partner community for their dealers.
They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?
Select one or more of the following:
- A. Add a third role to the partner account hierarchy for the CEO partner user
- B. Make the CEO partner user the owner of the partner account
- C. Assign Super User access to the CEO partner user on the Contact page
- D. Promote the CEO partner user to delegated admin on the partner account
Answer: C
NEW QUESTION # 97
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community.Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer
- A. Drag and drop the Reputation Leaderboard component onto the home page
- B. Enable Chatter for the Customer Service Napili Community
- C. Add a generic component and name it Leaderboard
- D. Create a custom Lightning component and add it to the home page
Answer: A
NEW QUESTION # 98
Universal Containers will be implementing several Communities, and wants to ensure login uniqueness.
Which set of licence types will enforce username uniqueness across all Salesforce organisations and Communities?
- A. Customer Community, Customer Community Plus, and Lightning External Apps
- B. Partner Community and Lighting External Apps Plus
- C. Lightning External Apps Plus and Lightning External Apps
- D. Customer Community and Partner Community
Answer: A
NEW QUESTION # 99
Universal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?
Select one or more of the following:
- A. Advise employees to use the "Login in as" functionality
- B. Recommend employees use a separate username for Community access
- C. Direct employees to the global header
- D. Direct employees to the App Launcher
Answer: D
NEW QUESTION # 100
The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.
What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers Select one or more of the following:
- A. Place hotlink URLs to these topics in the header component
- B. Use the Featured Topics component to promote the topics related to these new articles
- C. Use the Recommendations component to promote specific articles to defined groups of users (Channels)
- D. Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user
- E. Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component
Answer: B,C,D
NEW QUESTION # 101
Universal Containers (UC) wants Lightning Experience-enabled employees who have Salesforce user licenses to access a Community. The employee profiles have been added to the Community membership.
How should the Community Cloud consultant educate employees on how to access the Community?
- A. Recommend employees use a separate username for Community access.
- B. Direct employees to the global header.
- C. Direct employees to the App Launcher.
- D. Advise employees to use the "Login in as" functionality.
Answer: C
NEW QUESTION # 102
Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napilitemplate.
What two things should a Salesforce Admin do to accomplish this requirement? Choose 2 answers
- A. Add French and Italian languages to the Community usingSite.com configuration
- B. Add French and Italian to Language Settings under Admin Setup
- C. Add the Language Picker Component to make French and Italian available on the Community Pages
- D. Add French and Italian languages to the Community using the Community Builder Page Editor
Answer: A,D
NEW QUESTION # 103
A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rules are required to accommodate all of the criteria?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
NEW QUESTION # 104
Universal Containers has a customer Community in Europe and plans to roll out as separate Community for their US customers. They have separate profiles for the US, Europe, and Asia customers.
How can the Salesforce Admin limit the membership of this new community to US customers?
Select one or more of the following:
- A. Add US users to the community sharing set
- B. Add the US customer public group to the Community as members of the Community
- C. Add each US customer as a Community member from the contact record
- D. Add only US customer profiles as Community members
Answer: D
NEW QUESTION # 105
Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements?
Choose 3 answers
Select one or more of the following:
- A. In setup, select domains and click add a domain
- B. Create a new certificate using certificate and key management
- C. Add the certificate that supports the specified domain
- D. Select the option to allow Advanced Security in Community Management
- E. Configure profile/permissions for a public user
Answer: C,D,E
NEW QUESTION # 106
Unauthenticated users are unable to see some articles on a Universal Containers Community. Universal Containers has articles associated to the Public Knowledge Base channel and Topics associated to the correct data categories.
How should the Salesforce Admin troubleshoot this issue?
- A. Create a new data category specifically for Guest Users to display articles.
- B. Enable public access for the Community in Setup and the Guest User profile.
- C. Create a Featured Topic in the Community Builder to display articles.
- D. Check the Article type permissions on the Guest User profile.
Answer: D
NEW QUESTION # 107
Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members. What two things should the Salesforce Admin do to achieve this? Choose 2 answers
- A. Find and install a Visualforce survey app from the AppExchange
- B. Build custom Lightning survey components for the template
- C. Find and install a Lightning survey app from the AppExchange
- D. Create a new page, add the standard survey components, and publish
Answer: B,C
NEW QUESTION # 108
A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform? Choose 3 answers
- A. Set the community in preview status to review before changing it to Active status
- B. Make sure the users have their profiles established in the community
- C. Set the email check box option at the community level
- D. Make sure the community is in Published status
- E. Make sure the community is in Active status
Answer: A,C,E
NEW QUESTION # 109
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