[Dec 29, 2021] CPHQ Exam Dumps, CPHQ Practice Test Questions
Free CPHQ Study Guides Exam Questions & Answer
Conclusion
Be part of the coveted community of CPHQ healthcare professionals around the world and deliver quality leadership in the industry. By successfully completing the CPHQ exam, you can easily stand out in your field and continuously provide excellent services to patients. So, make sure you maximize the variety of training materials recorded above. All these are designed to fill in your knowledge and unlock new waves of valuable insights.
NEW QUESTION 95
The cockpit of an airplane is a more complex example of a collection of instruments that reports information critical to
successful air travel. The driver of a car or the pilot of an airplane monitors multiple indicators of performance
simultaneously to arrive at the intended destination successfully. At any given point in the journey, the driver or pilot
may focus on one indicator, but overall success depends on the collective performance of the systems represented by
the indicators. This example depicts that dashboard tools that report on the ongoing performance of the critical
processes that lead to:
- A. Organizational success
- B. Past performance rather than real time performance
- C. Its own success
- D. Organization success rather than on the success itself
Answer: D
NEW QUESTION 96
Which of the following is the relationship between clinical outcomes and patient satisfaction? Besides measuring
morbidity and mortality, this management takes into account the quality of healthcare received from the patient's
perspective.
- A. Clinical pathways
- B. Outcome measures
- C. Benchmarking
- D. Outcome management
Answer: C
NEW QUESTION 97
The quality of amenities of care refers to the characteristics of the setting in which the encounter between patient
and clinician takes place, such as:
- A. Responsive to patient preferences
- B. Comfort
- C. Comfort, convenience and privacy
- D. Comfort, care and access
Answer: C
NEW QUESTION 98
The data collection phase of the journey consists of two parts: (1) Planning for data collection and (2) The actual data gathering. A well designed data collection strategy should address different analytical questions.
Which of the following is/are the part of planning section for data collection? (Choose two.)
- A. Do you have target and goals for the measures?
- B. Will collecting these data have negative effects on patients or employees?
- C. How often and for how long will you collect the data?
- D. Will the data add value to your quality improvement efforts?
Answer: C,D
NEW QUESTION 99
A social service department regularly monitors the number of inappropriate referrals, the timeliness of discharge
planning, and the number of days of discharge delays. What additional monitor should be added to evaluate the
appropriateness of social service interventions?
- A. Inadequacy of documentation in progress notes
- B. Number of social service referrals from nursing
- C. Timeliness of referrals to social services
- D. Attainment of social service goals
Answer: D
NEW QUESTION 100
The CAHPS (Consumer Assessment of Healthcare Providers and Systems) program is a multiyear public-private
initiative to develop standardized surveys of patients' experiences with ambulatory and facility-level care. Healthcare
organizations, public and private purchasers, consumers, and researchers use CAHPS results to:
- A. All of the above
- B. Compare and report on performance
- C. Improve quality of care
- D. Access the patients-centeredness of care
Answer: A
NEW QUESTION 101
Sampling is a key that healthcare professionals need to develop. If a process does not generate a lot of data, you
probably will analyze all the occurrences of an event and not need to consider sampling. Sampling usually is not
required when the measure is:
- A. A step by step process
- B. A percentage
- C. A strata
- D. A rate
Answer: B,D
NEW QUESTION 102
Patients hospitalized for congestive heart failure should be able to walk farther, have more energy, and experience
less shortness of breath following hospital treatment. Patients who undergo total knee replacements should have less
knee pain when they talk; have a good range of joint motion; and be able to perform activities of daily living such as
walking, doing yard work, and performing normal household chores. This example shows that:
- A. Patient treatment results are regularly reviewed
- B. The purpose of medical treatment and hospital procedures is to improve patients'
functional status or quality of life - C. There should be full engagement at the management and staff level
- D. Treatment is a very sensitive process
Answer: B
NEW QUESTION 103
The comparison chart interpretation will result in one of the following scenarios, regardless of the type of measure
EXCEPT:
- A. Unfavorable outliner: Actual performance is worse than the expected performance
- B. Incomplete data: Data cannot be analyzed because of complexity
- C. Favorable outliner: Actual performance is better than the expected performance
- D. No outliner: Actual performance is within the expected range
Answer: B
NEW QUESTION 104
The primary purpose of an emergency preparedness program is to
- A. Conduct evaluations of emergency training
- B. Manage the consequences of disasters that disrupt the facility's ability to provide care
- C. Provide evaluations of semi-annual evacuation drills
- D. Prevent internal disasters that disrupt the facility's ability to provide care and treatment
Answer: B
NEW QUESTION 105
The components which support successful implementation of performance improvement programs and attainment of project goals and objective include/s (Choose three):
- A. Expected time frames
- B. Establishment of partnership
- C. Establishment of performance improvement oversight entity
- D. Leadership commitment
Answer: B,C,D
NEW QUESTION 106
Measures of central tendency describe the:
- A. Average distance of any point in the data set from the mean
- B. Typical or middle data point
- C. Type and number of classes for dividing the data
- D. Extent to which the data points are scattered
Answer: B
NEW QUESTION 107
Once you have resolved these issues, the data collection should go smoothly. Unfortunately, many quality improvement teams do not spend sufficient time discussing their data collection plans. They want to move immediately to data collection step.
This haste usually guarantees that the team will (Choose three):
- A. Become frustrated with the entire measurement journey
- B. Collect too much (or too little) data
- C. Collect the wrong data
- D. Reschedule the time and cost
Answer: A,B,C
NEW QUESTION 108
A more proactive posture would be to develop an organization-wide approach to quality measurement that meets
both internal and external demands. This approach is:
- A. A task that should be completed at once
- B. Not a task that can be completed once, rather a journey that has many potential pitfalls and detours
- C. A task that should be completed through a series of related activities
- D. A task that should be done in chunks of improvement process
Answer: B
NEW QUESTION 109
Prospective data collection also relies on medical record review, but it is completed during a patient's hospitalization or visits rather than retrospectively.
Obviously this method of data collection is expensive but:
- A. If staff can minimize the time required for data entry it can focus on accurate collection and the analysis/reporting function
- B. If staff can moderate the time required for data entry it can focus on accurate collection and the analysis/reporting function
- C. If staff can maximize the time required for data entry it can focus on accurate collection and the analysis/reporting function
- D. If staff can maximize the reliability required for data entry it can focus on accurate collection and the analysis/reporting function
Answer: A
NEW QUESTION 110
Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger.
Resistance to lower-than-expected results is common and reasonable. It is not necessarily a sign of complacency or lack of commitment to high-quality, patient entered care.
Most of the resistance comes in any two forms (Choose two):
- A. Data resistance
- B. People resistance
- C. Arguments about patients
- D. None of these
Answer: B,C
NEW QUESTION 111
Typically, patients receive questionnaires from two weeks to four months after discharge from the hospitals. This delay raises concern about the reliability of the patient's memory.
Memory studies have shown that:
- A. The lower the effects of the hospitalization and the nature of the condition are, the greater the patient's ability is to recall health events
- B. The greater the effects of the hospitalization and the nature of the condition are, the lower the patient's ability is to recall health events
- C. The greater the effects of the hospitalization and the nature of the condition are, the greater the patient's ability is to recall health events
- D. None of these
Answer: C
NEW QUESTION 112
The percentage of patients with congestive heart failure who are receiving an ACE inhibitor is an example of
retrospective measure. The use of ACE inhibitors in the population is indicated for all patients with an ejection
fraction of less than 40 percent. The ejection fraction is not part of the typical administrative database. Sometimes the
information is contained:
- A. In an ERP system
- B. In a stand-alone database in cardiology department and is generated in accessible
- C. In a separate computer record
- D. In a worksheet
Answer: B
NEW QUESTION 113
In general, as the amounts spent on providing services for a particular condition grow, diminishing returns set in meaning that each unit of expenditure yield ever-smaller benefits until a point where
________________.
- A. perfection is within the reach of all individuals
- B. There is displacement of more useful care
- C. No additional benefits accrue from adding more care
- D. Additional benefits are too small to justify the added costs
Answer: C
NEW QUESTION 114
__________ is a term applied when the proper clinical car process is not executed appropriately, such as giving the
wrong drug to a patient or incorrectly administering the correct drug.
- A. Illegal use
- B. Misuse
- C. Underuse
- D. Overuse
Answer: B
NEW QUESTION 115
The following diagram shows:
- A. Baldrige criteria for improvement
- B. Quality improvement
- C. API Improvement model
- D. None of these
Answer: C
NEW QUESTION 116
IHI has designed a model to support its breakthrough collaborative series.
A key component of the collaborative model is the ability of participants to work with other organizations to discuss:
- A. Different problems
- B. Lessons learned
- C. Barriers to improvement
- D. Both B and C
Answer: D
NEW QUESTION 117
"Likelihood of desired health outcomes" corresponds to clinicians' view that, with respect to outcomes, there are only probabilities, not certainties, owing to factors-such as patients' genetically determined physiological reliance-that influence:
- A. High cost interventions
- B. Outcomes of care and now are within clinicians' control
- C. The primary concerns of patients
- D. Outcomes of care and yet are beyond clinicians' control
Answer: D
NEW QUESTION 118
When continuing unique events, one uses a p-chart. The number plotted on a chart would be either a proportion or a
percentage. When counting total events (e.g., the number of falls per patient day each month), one plots a ratio on a
u-chart. Examples of attributes data plotted as percentage on p-charts include figures such as:
- A. Percentage of visits by every patient
- B. Percentage of scripts that had one or more medication errors
- C. Percentage of patients discharged
- D. Percentage of patients who died
Answer: B,D
NEW QUESTION 119
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Revision Books
- Essentials of Managed Health Care by Peter R. Kongstvedt
Carry on with your training and make use of this top-ranking book from Peter R. Kongstvedt. The material supplies you with an authoritative outline of the attributes related to healthcare. Its main focus is on the commercial sector, particularly Medicare and Medicaid. It also takes into account relevant features of health insurance needed in the military field.
On top of that, there will be a historical overview of the managed care plans, along with their functional differences. This historical elaboration makes it easy to further understand the framework of healthcare. In addition, it addresses the influence of the Patient Protection and Affordable Care Act (HR 3590) and the Genetic Information Non-disclosure Act (GINA) on the industry as well.
- HQ Solutions: Resource for the Healthcare Quality Professional (Fourth Edition)
If you’re in need for another preparatory material, grab a copy of this book. Offering a comprehensive guideline in working with healthcare structures, the material is no doubt a relevant tool in polishing your skillset. Its content is categorized into four sections, which is parallel with the exam outline as listed earlier.
The book provides in-depth guidance on the appropriate way to create quality structures that aid both provider and patient. It also highlights some cost-effective solutions as well as safe and efficient care methods. And course, the material itself is written by industry experts, hence the quality of the contents. So, if you want to master the fundamentals of top-notch healthcare, along with its important data management tools, incorporate this into your list of must-have references. Truly, this is a great companion for both training courses.
- The Healthcare Quality Handbook by Janet A. Brown
Supplement your knowledge with third-party resources that are also suggested by NAHQ. First on the list is the 2018 edition of Janet Brown’s Healthcare Quality Handbook that features the latest content outline of the test. Comparatively, this book is revised annually to provide quality and up-to-date lessons for those who are prepping for their CPHQ certification exam.
Because of this, it presents invaluable groundwork of the key healthcare aspects and protocols. It also serves as an optimal tool for anyone aspiring to be more adept with operational roles in healthcare leadership. Furthermore, the content of the book ensures that you can demonstrate competence in your chosen field to improve the healthcare level and credibility of your profession.
What Is CPHQ All About?
CPHQ, or Certified Professional in Healthcare Quality, is a certification designed by the National Association for Healthcare Quality (NAHQ) for healthcare professionals who have demonstrated expertise in the vital CPHQ body of knowledge. These consist of the strategic roles needed in leadership, information management, performance measurement, and operational healthcare tasks. With your mastery of the key aspects, you can easily shape your career as a leader in the field and proficiently handle healthcare facilities and systems.
The CPHQ exam that one should pass to become accredited has a total of 140 questions in multiple-choice format. However, only 125 of them are to be used when measuring your score. This is a computerized test that can be taken throughout the year at one of the accredited PSI testing centers.
CPHQ Exam Dumps, CPHQ Practice Test Questions: https://www.examcollectionpass.com/NAHQ/CPHQ-practice-exam-dumps.html
Attested CPHQ Dumps PDF Resource [2021]: https://drive.google.com/open?id=1RkJzpprog2e-IMZKJqFOwO38DET6EQGF