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Selling HP PS Lifecycle Services 2023: HP2-I47 Exam
"Selling HP PS Lifecycle Services 2023", also known as HP2-I47 exam, is a HP Certification. With the complete collection of questions and answers, ExamcollectionPass has assembled to take you through 32 Q&As to your HP2-I47 Exam preparation. In the HP2-I47 exam resources, you will cover every field and category in HP Sales Certified Certification helping to ready you for your successful HP Certification.
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HP HP2-I47 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Post-Sales and Service Management | 10% | - Renewal and expansion opportunities - Delivery and support basics |
| Topic 2: HP PS Lifecycle Services Overview | 20% | - Value proposition and business benefits - Service portfolio: plan, deploy, manage, support, retire - Definition and scope of HP Personal Systems Lifecycle Services |
| Topic 3: Proposing and Selling Solutions | 20% | - Communicating ROI and total cost of ownership - Building service proposals and pricing models - Closing sales and managing customer expectations |
| Topic 4: Positioning and Differentiating HP Services | 25% | - Compliance, security, and sustainability aspects - Comparison with alternative solutions - Key features and advantages of HP services |
| Topic 5: Assessing Customer Needs | 25% | - Mapping needs to lifecycle service offerings - Identifying customer business and IT challenges - Consultative sales approach |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
What does HP Fix Services provide for HP Personal Systems? (Select two.)
- A. Operating system and firmware updates
- B. Mandatory customer self-repair (offshore)
- C. Multiple response time options to meet customer needs
- D. Protection from manufacturer defects
Correct Answer: A,C 🗳️
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A customer has told you about the problems they are facing adapting to changes in the workplace, including managing increased remote work and the resulting security challenges.
Which questions should you ask to qualify this customer for HP Set Up Services? (Select two.)
- A. How distributed is your workforce?
- B. Would you consider a lease-to-own solution?
- C. How necessary is it for you to minimize capital expenditures?
- D. Do you require security features such as hardware or BIOS protection?
Correct Answer: A,D 🗳️
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What is included in HP Active Care? (Select two.)
- A. Coverage of non-HP devices
- B. Defective Media Retention in every option
- C. Availability for one or two years
- D. No-cost replacement parts
- E. Next business day onsite support
Correct Answer: B,E 🗳️
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An enterprise manufacturing company is considering adjusting their business processes in order to create a more sustainable workplace and help advance the company's circularity goals. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.
What are two benefits that the IT manager should include in the company's proposed sustainability plan?
(Select two.)
- A. IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.
- B. Visibility and control over changing technology will enable the businesses to meet the technology demands of the future.
- C. As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.
- D. A current trend has shown that employees will stay with an environmentally responsible company long-term
Correct Answer: B,D 🗳️
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