Selling HP Personal Systems Services 2018: HP2-H65 Exam
"Selling HP Personal Systems Services 2018", also known as HP2-H65 exam, is a HP Certification. With the complete collection of questions and answers, ExamcollectionPass has assembled to take you through 36 Q&As to your HP2-H65 Exam preparation. In the HP2-H65 exam resources, you will cover every field and category in HP Sales Certified Certification helping to ready you for your successful HP Certification.
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- Exam Code: HP2-H65
- Exam Name: Selling HP Personal Systems Services 2018
- Certification Provider: HP
- Corresponding Certification: HP Sales Certified
- Updated: Sep 16, 2026
- No. of Questions: 36 Questions & Answers with Testing Engine
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HP HP2-H65 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Personal Systems Portfolio Overview | - Product positioning and use cases in enterprise and SMB environments - Desktops, notebooks, workstations, and thin clients |
| Topic 2: Selling and Value-Based Positioning | - Customer needs analysis and solution mapping - Value proposition of HP personal systems services |
| Topic 3: Competitive Differentiation | - Security, manageability, and reliability features overview - HP advantages vs. competing PC vendors |
| Topic 4: HP Services and Support Offerings | - HP Care Pack services and warranty extensions - Lifecycle services and device protection options |
| Topic 5: Sales Process and Services Attachment | - Upselling and cross-selling HP support services - Integrating services into hardware sales cycles |
HP Selling HP Personal Systems Services 2018 Sample Questions:
Your customer, a local hospital, is concerned with unexpected repair costs due to spills and dropped devices while doctors visit with their patients. They are also concerned with data security on these devices if the hard drive fails. Which services would you offer?
- A. Configuration Services and Defective Media Retention
- B. Next Business Day Onsite and Installation
- C. Accidental Damage Protection and Next Business Day Onsite Services
- D. Accidental Damage Protection and Defective Media Retention
Correct Answer: B 🗳️
HP Next Business Day Onsite services benefit customers in which ways? (Select two.)
- A. They automatically come with the Image and Application service.
- B. They cover repairs due to spills, drops, or electrical surges.
- C. They can be enhanced by adding remote support for minimal additional cost.
- D. They enable IT resources to focus more on the value-added business tasks.
- E. They help minimize the impact of downtime on the business.
Correct Answer: A,C 🗳️
Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?
- A. HP Support Center
- B. HP Sales Central
- C. HP Cross Sell Solution
- D. HP Cirrus
Correct Answer: B 🗳️
How do HP Services help customers save money and simplify processes? (Select two.)
- A. They limit unexpected costs.
- B. They cover in-warranty devices from non-HP brands.
- C. They cover 80% of out-of-warranty repairs.
- D. They provide free delivery.
- E. They enable customers to concentrate on core business activities.
Correct Answer: D,E 🗳️
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