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Salesforce AP-219 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Order Management Basics: Foundation of Order Management within Salesforce ecosystem, platform architecture, integration capabilities with third-party systems, and native Salesforce functionality.
Topic 2
  • Advanced Topics: Troubleshooting configuration issues, diagnosing system integration problems, and resolving deployment obstacles.
Topic 3
  • User Experience and Customization: Customizing Lightning UI for different user roles using declarative tools like Lightning Page Editor and Report Builder.
Topic 4
  • Data Model: Core objects (Order, Order Summary, Fulfillment Orders, Return Orders), B2C Commerce integrations, and tracing data flow including custom attributes.
Topic 5
  • Process Automation and Integrations: Configuring end-to-end Order Management processes and external system integrations using declarative tools and clicks-based configuration.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219-BC

Salesforce Order Management Administrator Accredited Professional Sample Questions:

At minimum, a custom attribute must be created on which objects for the values to automap in Order Management from B2C Commerce Cloud at the Order item level?

  • A. Order and Order Summary
  • B. Order, Order Summary, Change Order and Fulfillment Order
  • C. Order Item and Order Item Summary
  • D. Order, Order Summary, Order Item and Order Item Summary
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

When can an Invoice be created?

  • A. At any point after the Fulfillment Order is created, by customizing flow 'Create Invoice and Ensure Funds*
  • B. At any point before the Fulfillment Order is created, by customizing flow "Create invoice"
  • C. At any point after the Fulfillment Order is created, by customizing flow "Create Invoice'
  • D. At anypoint before the Fulfillment Order is created, by customizing flow "Create Invoice and Ensure Funds"
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for ExamcollectionPass members. You can sign-up / login (it's free).

What can an administrator use to control what inventory is exposed on specific selling channels?

  • A. Product Filter Status
  • B. Product Eligibility Flag
  • C. Selling Channel Status
  • D. Selling Channel Flag
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for ExamcollectionPass members. You can sign-up / login (it's free).

What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?

  • A. Make a new Lightning Record Page
  • B. Create a new sub-flow
  • C. Create a New Deployment
  • D. Drag the Actions & Recommendations component on the page
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Explanation: Only visible for ExamcollectionPass members. You can sign-up / login (it's free).

When are Fulfillment Orders created by default?

  • A. During import with a status of Managed
  • B. The Status field on the Order Summary entity changes and a platform event which is caught by a flow
  • C. During import with a status of Activated
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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