Strategy-Designer Questions PDF [2023] Use Valid New dump to Clear Exam
Passing Salesforce Strategy-Designer Exam Using 2023 Practice Tests
NEW QUESTION 44
Of the following list, which item will be an example of the format a concept can take during the process of Idea Synthesis?
- A. Service
- B. Platform
- C. All of them
- D. Virtual Reality
- E. Website
Answer: C
NEW QUESTION 45
Keeping the scope broad before the project allows for a more human-centered process to find the most impactful solution.
- A. TRUE
- B. FALSE
Answer: A
NEW QUESTION 46
Sales reps should NOT be brought into brainstorming sessions during the Idea Generation phase because they lack customer/user knowledge, only Sales Managers should be allowed there.
- A. FALSE
- B. TRUE
Answer: A
NEW QUESTION 47
Whithin an Inclusive Design framework, what is the Hero Complex?
- A. The danger of going to the office dressed as Batman.
- B. Another layer of bias that might compromise the process of design.
- C. The danger of over-extending your duties as a designer with a desire to "save" your users.
Answer: C
NEW QUESTION 48
Which Filter responds to this definition: " Filter a report by the child object using WITH or WITHOUT conditions. Add subfilters to further filter by fields on the child object. "
- A. Filter Logic
- B. Advanced Filters
- C. Filters based on a Formula Field
- D. Field Filter
- E. Cross Filter
Answer: E
NEW QUESTION 49
During the Framing and Scoping process, which of the following is the last step for researchers to undertake?
- A. Create a project plan
- B. Identify measures of success and potential risk
- C. Establish the problem-solving approach
- D. Articulate the opportunity for design
- E. Understand the need
Answer: B
NEW QUESTION 50
Which of the following is NOT an activity that can be used to manipulate data within a Report?
- A. Group
- B. Analyze
- C. Bucket
- D. Filter
- E. Do Math
Answer: B
NEW QUESTION 51
John and his team at Impossible Imprint came up with an out-of-the-box solution to their high number of phone complaints due to some shirts being branded with the wrong colors, currently John has organized an event with some key stakeholders from Manufacturing to fully uncover the nuances of this new solution that ought to reduce problematic prints.
What kind of research are they performing?
- A. Research for Assessment
- B. Research for Exploration
- C. Research for Inspiration
- D. Research for Validating Assumptions
Answer: B
NEW QUESTION 52
Of the following steps in the process of developing a cohesive early-project Strategy Design, which one is responsible for: creating a shared definition of success for the project?
- A. Craft of Key insights
- B. Project Research
- C. Idea Generation
- D. Challenge Framing
Answer: D
NEW QUESTION 53
For the Discovery/Understanding phase fo the Strategy Design Research, the best tool to use is analogous research.
- A. FALSE
- B. TRUE
Answer: A
NEW QUESTION 54
Generative people should NOT be brought into brainstorming sessions during the Idea Generation phase because they would monopolize the entire event only letting their ideas shine.
- A. FALSE
- B. TRUE
Answer: A
NEW QUESTION 55
Can SF Service offer multi channel support: chat, phone, mail, etc... ?
- A. Yes
- B. No
Answer: A
NEW QUESTION 56
To whom do the principles of Conversation design apply to, whithin an organization?
- A. Humans
- B. Both
- C. Bots
Answer: B
NEW QUESTION 57
Which two types of Report Types exist in Salesforce?
- A. Standard and Custom
- B. Basic and Custom
- C. Standard and User-based
- D. Dynamic and Passive
Answer: A
NEW QUESTION 58
Once a product Roadmap is created, the best practices as defined by salesforce indicate that is better to leave it be and implement it, instead of going back and fixing it to the team's great loss of time.
- A. FALSE
- B. TRUE
Answer: A
NEW QUESTION 59
Customer Support reps should be brought into brainstorming sessions during the Idea Generation phase because they have extensive customer/user knowledge.
- A. TRUE
- B. FALSE
Answer: A
NEW QUESTION 60
What is a CTI?
- A. A Case Trigger Integration
- B. A Computer Telephony Integration
- C. A Control Technology Integration
Answer: B
NEW QUESTION 61
Which of the following is the first to execute in the automation execution order?
- A. Validation Rules
- B. Workflow Rules
- C. Duplication Rules
- D. After Triggers
Answer: A
NEW QUESTION 62
What feature can be used to route work requests to other channels where the customer might receive better service?
- A. Assignment Rules
- B. Strategy Builder
- C. Omni Channel
- D. Einstein Redirect
Answer: C
NEW QUESTION 63
Is this element part of the design thinking philosophy: Test and iterate quickly through solutions.
- A. Yes
- B. No
Answer: A
NEW QUESTION 64
Complete the sentence: "A _______ is an experiment that's purpose-built to answer a specific question in the design and build process."
- A. Concept
- B. Idea
- C. Frame
- D. Prototype
Answer: D
NEW QUESTION 65
True or False? If a user has access to a folder, he/she will be able to view its dashboards.
- A. TRUE
- B. FALSE
Answer: A
NEW QUESTION 66
Which is the only user who can share all records in an org with the connected org while using Salesforce Connect?
- A. The Administrator
- B. The highest in the Role hierarchy
- C. All users can share all records
Answer: A
NEW QUESTION 67
True or False? Users will be able to share Folder-level access permissions based on Territory.
- A. TRUE
- B. FALSE
Answer: A
NEW QUESTION 68
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