[Jan 08, 2024] Salesforce CRT-271 Real Exam Questions and Answers FREE
Pass Salesforce CRT-271 Exam Info and Free Practice Test
Preparing for the CRT-271 certification exam requires a solid understanding of the Salesforce Community Cloud platform. Salesforce offers a range of training resources for individuals preparing for the exam, including instructor-led courses, online courses, and self-study materials. In addition, there are many third-party resources available, such as study guides and practice exams, that can be used to supplement Salesforce's training offerings.
Salesforce CRT-271 is a certification exam that is designed for community cloud consultants. CRT-271 exam is focused on testing the knowledge and skills of individuals in designing and implementing community cloud solutions. CRT-271 exam is intended for professionals who want to demonstrate their expertise in community cloud consulting and help businesses to build online communities.
NEW QUESTION # 166
Universal Containers adds e -commerce capability to its Community built on the Napili template. They track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose customer shipment data in Community Builder?
- A. Create an object page associated to the Shipment object
- B. Clone a standard page and associate it he Shipment object
- C. Clone an object page and associate it to the Shipment object
- D. Create a standard page associated to the Shipment object
Answer: D
NEW QUESTION # 167
Universal Containers wants to build a Community for all their employees. Currently, some of their employees are NOT Salesforce users. How should the Salesforce Admin enable access to the Community for the users who are currently NOT Salesforce users?
- A. Create the users in Salesforce and add their profile to the Community
- B. Add the users to the Community as members
- C. Allow the users to self -register to the Community
- D. Create the users as contacts and enable them as Community users
Answer: D
NEW QUESTION # 168
The security model for Universal Containers in Private for theCase object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?
Select oneor more of the following:
- A. Use a Public Group
- B. Use a Sharing Set
- C. Use the role hierarchy
- D. Use a Share Group
Answer: B
NEW QUESTION # 169
A global non-profit organisation (NPO) needs to build a Community for managing disaster relief efforts. The NPO wants a basic Community with Home and Record detail pages. As requirements evolve for each region, the Community will be customised to have regional branding and theme with new pages and components.
Which option should the Community Cloud Consultant consider first to meet these requirements?
Select one or more of the following:
- A. Build Your Own template
- B. Non-Profit Success Pack template
- C. Help Center template
- D. Salesforce Tabs + Visualforce template
Answer: A
NEW QUESTION # 170
Universal Containers need to set up a custom domain to create a branded Community experience with increased domain security.
Which three steps should a Salesforce Admin take to meet these requirements?
- A. Select the option to allow Advanced Security in Community Management.
- B. Add the certificate that supports the specified domain.
- C. Configure profile/permissions for a Public user.
- D. Create a new certificate using Certificate and Key Management.
- E. In Setup, select Domains and click Add a Domain.
Answer: B,D,E
NEW QUESTION # 171
Universal Containers builds a Customer Community on the Napili template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases.
They already created a 'My Cases' list view. How should a Salesforce Admin set the record list component properties?
- A. Use the 'My Cases' list view with compact layout, return five records, and disable public access
- B. Usethe Case object with compact layout, return five records, and use the 'My Cases' list view
- C. Use the Case object with full layout, return five records, and use the 'My Cases' list view
- D. Use the Case object, return five records, use the 'My Cases' list view, and disable public access
Answer: D
NEW QUESTION # 172
Salesforcereleases an enhanced feed publisher component in the latest release of the Napili template. Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin doto resolve this issue?
- A. Upgrade the template to like latest version
- B. Enable Chatter for the one
- C. Un publish and republish the Napili template
- D. Refresh the Salesforce component list In Community Builder
Answer: B
NEW QUESTION # 173
Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?
- A. Create a custom login page with Social Sign -on capabilities, including authentication providers
- B. Set up the authentication provider for Social sites and add the Social Sign -on component to the login page
- C. Configure Community Sign -on at the social web site to make sure the user is authenticated and provided access
- D. Enable Social Sign -on in the Community management preferences menu
Answer: B
NEW QUESTION # 174
A Community Cloud consultant distributes the specialised real estate management Community using a Lightning Bolt solution. Which two items can be included in the Lightning Bolt solution? Choose 2 Answers Select one or more of the following:
- A. AppExchange applications
- B. Custom applications
- C. Standard lightning community templates
- D. Flows and flow categories
Answer: C,D
NEW QUESTION # 175
Universal Containers (UC) wants to collaborate with key members of their strategic Partners on deals and marketing initiatives. Sensitive information needs to be shared with confidence, and major opportunities must be tracked. No other Partners can have visibility to this collaboration. Different UC employees have access to different collaboration efforts.
How should the Administrator meet these requirements?
Select one or more of the following:
- A. Build a custom Lightning Component and enable the sharing attribute
- B. Set up Private Chatter groups and make the UC account manager the owner
- C. Set up Unlisted Chatter groups and make the UC account manager the owner
- D. Configure a Collaboration object with manual sharing
Answer: C
NEW QUESTION # 176
What do you recommend? Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices.
- A. Navigate to the community URL in the browser and a mobile experience will be automatically rendered.
- B. All users should access a Koa Community via a Desktop browser only.
- C. IOS users should download the OneCommunity app where they can use their regular community login credentials to access the Community.
- D. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher.
Answer: A
NEW QUESTION # 177
Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?
- A. Site.com Studio
- B. Force.com Sites
- C. Community Settings
- D. Community Builder
Answer: D
NEW QUESTION # 178
Universal Containers recently rolled out a Community to their partners.
The internal sales team has the following requirements for internal users:
- Ability to support the addition of 50 new partners every month.
- Ability to pass leads to the partners.
- Continue to have access to the leads after transfer to partners.
- Access to the opportunity when the partner converts the lead.
- Leads should be visible to only the partner who is working on the lead; other partners should NOT have access to the lead.
Which sharing option should the Salesforce Admin choose to meet the requirement for internal users?
- A. Create a sharing rule to share leads and opportunities to internal users.
- B. Create a public group and include partners and share records to the public group using sharing rules.
- C. Allow partner users to manually share the leads and opportunities with internal users.
- D. Use sharing sets to share leads and opportunity to internal users.
Answer: B
NEW QUESTION # 179
Northern Trail Outfitters launches a Community using the Napili template. Community members report that they do NOT have a menu option to navigate to see their invoices. The Salesforce Admin has validated the following on the Community user profile: * Users Profile has Read Access on the Invoice Object * Users Profile has a tab visible for Invoice Object. What should the Salesforce Admin do to troubleshoot this issue?
- A. Verify that the Invoices tab is under the Selected tab in Community Settings Setup
- B. Verify that the Navigation Menu in Community Management has 'Type: Salesforce Object' and 'Object Type: Invoices.'
- C. Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and 'Object Type:
Invoices.' - D. Verify that the Invoices tab is under the Selected tab in Community Management
Answer: B
NEW QUESTION # 180
What is the most efficient way for the Salesforce Admin to fulfil this requirement? Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records.
- A. Create a criteria-based Sharing Rule.
- B. Provide Super User Access to Partner Sales Reps.
- C. Set the number of partner roles to two.
- D. Enable the Partner Sales Manager as Super Admin.
Answer: C
NEW QUESTION # 181
A Salesforce administrator adding a recommendations carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members.
What is the likely cause of this issue?
Select one or more of the following:
- A. The recommendation carousel component needs published to be enabled for the Community
- B. Page changes with the recommendations carousel need to be published
- C. Recommendations need to be created for each member
- D. Members need to have read access to the recommendations object
Answer: C
NEW QUESTION # 182
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The CRT-271 exam consists of 60 multiple-choice questions, and it has a time limit of 90 minutes. CRT-271 exam is designed to assess your knowledge of Salesforce Community Cloud features, functionality, and best practices. CRT-271 exam topics include community setup, branding and customization, community management, security and access, and data management. Passing the CRT-271 exam requires a score of 63% or higher.
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