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NEW QUESTION 38
You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply? Note: There are 2 correct answers to this question.
- A. Do not use more than 128 columns.
- B. Always use UTF-8 encoding.
- C. Do not use field values longer than 32 KB.
- D. When a field does not have a value, leave it empty.
Answer: B,D
NEW QUESTION 39
You receive a call from the marketing team saying they need to make a decision about a campaign to collect new contacts with an SAP Emarsys Customer Engagement form. Is it possible to check the number of new contacts who signed up via an active SAP Emarsys Customer Engagement registration form?
- A. Yes, under Analytics > Registrations > Per Contact Source.
- B. Yes, under Management > Forms Settings.
- C. No, the Registrations report is not shown in real time.
- D. Yes, under the Shopify Customer Registration event in a Tactic.
Answer: A
NEW QUESTION 40
Which of the following can you only perform in Advanced Scheduling? Note: There are 2 correct answers to this question.
- A. You can select a time zone for scheduling.
- B. You can schedule emails to be sent in the future.
- C. You can schedule test launches one after another.
- D. You can schedule versions for A/B testing.
Answer: B,C
NEW QUESTION 41
Sarah left a product in her cart on your website. You'd like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?
- A. Product catalog update
- B. Web Extend event
- C. Wishlist event
- D. Mobile event
Answer: B
NEW QUESTION 42
You are an account owner. You are asked to add a new administrator with access to Smart Insight.
Which user role do you select?
- A. Account owner
- B. Administrator
- C. Operator
- D. BI administrator
Answer: D
NEW QUESTION 43
A contact no longer wants to receive SMS marketing messages from you, so opts out. What types of messages can you still send? Note: There are 2 correct answers to this question.
- A. Membership upgrade
- B. Password retrieval message
- C. Order delay notification
- D. Abandoned cart
Answer: B,C
NEW QUESTION 44
What data collection commands does Web Extend support? Note: There are 3 correct answers to this question.
- A. SetCustomerId
- B. SetPassword
- C. Purchase
- D. Review
- E. Go
Answer: A,C,E
NEW QUESTION 45
You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts. You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing? Note: There are 2 correct answers to this question.
- A. Too many new contacts were uploaded at the same time.
- B. The Database Growth widget only shows auto-imported contacts.
- C. The opt-in field was not set to TRUE.
- D. The update takes at least 24 hours to show in the widget.
Answer: C,D
NEW QUESTION 46
You just had a new product range added to your online store and you want to target your VIP clients with a one-off multi-channel promotional program. Which entry node do you use?
- A. Entry from program
- B. Form - registration form
- C. Recurring filter - every 1 day(s)
- D. Target segment - segment
Answer: A
NEW QUESTION 47
You are configuring the SAP Emarsys Customer Engagement plug-in for Shopify. What is the first data set you should enable?
- A. Order data
- B. Customer data
- C. Web Extend
- D. Product data
Answer: B
NEW QUESTION 48
In January you will want to target contacts who signed up in store during the festive holidays, so you want to segment by the registration source and the registration date. What field types do you need to create? Note: There are 2 correct answers to this question.
- A. Date
- B. URL field
- C. Multi choice
- D. Single choice
Answer: A,D
NEW QUESTION 49
Who is the Security Settings page of the Management menu available to?
- A. Account owners
- B. Operators
- C. Account owners and administrators
- D. Administrators
Answer: A
NEW QUESTION 50
Which of the following describe Automation Center programs and Interactions programs? Note: There are 2 correct answers to this question.
- A. Automation Center programs always ignore the opt-in status.
- B. Interactions programs can be used for campaigns that should be sent in real time as a reaction to customer activities.
- C. Automation programs can be used for automated multiple-step, multi-channel programs for one-off or recurring lifecycle campaigns.
- D. The only difference is that Interactions programs have different entry points.
Answer: B,C
NEW QUESTION 51
Which two mailboxes are the best practice for the Yahoo complaint feedback loop setup? Note: There are 2 correct answers to this question.
Answer: A,C
NEW QUESTION 52
How does the IP access control functionality work?
- A. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two-step authentication.
- B. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other IPs are fully restricted.
- C. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. All other IPs are fully restricted.
- D. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two-step authentication.
Answer: A
NEW QUESTION 53
You want to analyze your email response rates by domain level. Which reporting tab gives you a breakdown for the 10 most popular email providers?
- A. Revenue Analytics
- B. Deliverability Reporting
- C. Customer Lifecycle
- D. Trend Reporting
Answer: B
NEW QUESTION 54
You want to connect your own hosted databases to SAP Emarsys Customer Engagement using Relational Data Service (RDS). Which of the following connection types require a certificate authority (CA)? Note:
There are 3 correct answers to this question.
- A. Google BigQuery
- B. Amazon Redshift
- C. PostgreSQL
- D. Snowflake
- E. MySQL
Answer: A,C,E
NEW QUESTION 55
Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct answers to this question.
- A. Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement
- B. Automated creation of Interactions programs for Shopify events
- C. Automated installation of the Web Extend data collection scripts on your Shopify themes
- D. Automated installation of the Web Recommender template in your webshop
Answer: A,C
NEW QUESTION 56
Which statement correctly describes the data flow of web recommendations?
- A. Recommendations are requested from the end user
- B. Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.
- C. Recommendations are requested from the end user
- D. Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.
Answer: C
NEW QUESTION 57
You are trying to send a testmail, but the following error message appears: "Unable to launch mailing because some mandatory fields are empty or invalid. Please check all mandatory fields and try again." What could be causing this error? Note: There are 2 correct answers to this question.
- A. Style settings
- B. From (name) and From (email address)
- C. Subject line
- D. Image alternative text
Answer: B,C
NEW QUESTION 58
What are some of the configurations that are required before you can start sending emails via SAP Emarsys Customer Engagement? Note: There are 2 correct answers to this question.
- A. Send Time Optimization
- B. DNS configuration
- C. Reply Management
- D. Deliverability Advisor
Answer: B,C
NEW QUESTION 59
Which of the following statements apply when importing product data files into SAP Emarsys Customer Engagement? Note: There are 2 correct answers to this question.
- A. Values are not case sensitive, for example, the identifiers Women_Dress_100 and women_dress_100 are treated the same.
- B. Emarsys does not support uploading product data files over a secure connection with password protection, based on your location.
- C. Redundant white spaces are automatically trimmed unless they are quoted (e.g., 1, 2, 3 is the same as
1,2,3). - D. A pipe ( | ) must be used to separate multiple values in category fields.
Answer: C,D
NEW QUESTION 60
Web Channel displays personalized content on your website. How many domains can use Web Channel?
- A. Unlimited domains are supported.
- B. Up to 10 domains are supported.
- C. Two domains are supported.
- D. One domain is supported.
Answer: D
NEW QUESTION 61
You have just made an API call and received an HTTP 400 response code. What is the specific reason for this?
- A. It indicates the call was successful.
- B. An internal issue occurred and you should try again.
- C. Your API credentials are incorrect.
- D. There is an error in the information provided that needs correcting.
Answer: D
NEW QUESTION 62
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