220-1002 Practice Exam Tests Latest Updated on Sep-2021
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NEW QUESTION 358
Which of the following features has undergone the most significant changes from Windows 7 to Windows 10 and greatly simplified the operating system installation process?
- A. Driver detection
- B. PXE installation
- C. Account control
- D. Metrointerface
Answer: A
NEW QUESTION 359
A small business has an open wireless network so vendors can connect to the network without logging in. The business owners are concerned that a nearby company is connecting and using the wireless connection without permission. If the small business requires that the network remain open, which of the following configuration settings should be changed to address these concerns?
- A. Content filtering
- B. Default SSID
- C. MAC filtering
- D. Firewall
- E. Power levels
Answer: D
NEW QUESTION 360
A user's PC has been running slowly. The user says there have been no changes to the PC. Which of the following tools should the technician use to troubleshoot the cause of the speed reduction?
- A. Windows Memory Diagnostic
- B. Performance tab in Task Manager
- C. Disk defragmenter
- D. DxDiag
Answer: B
Explanation:
Explanation
NEW QUESTION 361
A technician is working on a desktop computer that is not performing as expected. Program windows sometimes open and close without user intervention. Windows cannot check for OS updates, and some websites are not accessible. Which of the following tasks should the technician perform FIRST?
- A. Replace the defective keyboard.
- B. Roll back recent driver updates.
- C. Reset all the settings in the Internet Options.
- D. Unplug the Ethernet cable.
Answer: B
NEW QUESTION 362
A technician needs to configure network shares on users' computers when they log on. The technician wrote the script with the net use command. Which of the following script file types is the technician writing.
- A. bat
- B. .sh
- C. .js
- D. py
Answer: A
NEW QUESTION 363
Which of the following should a technician do FIRST before opening a computer case to replace a part?
- A. Remove all jewelry
Put on an ESD strap - B. Disconnect the power
- C. Perform self-grounding
Answer: A
NEW QUESTION 364
A customer is presuming manager to get things done on time. Which of the following has the project failed to do this case?
- A. Disclose project expenses on social media
- B. Communicate with the customer clearly
- C. Follow up with the customer after project completion
- D. Mention a positive attitude during the project
Answer: B
NEW QUESTION 365
SIMULATION
A user has installed two new drives in one of the computers in the computer lab and has been unable to format Disk1 from the command prompt.
The lab requires that Disk1 be a dynamic disk configured with two partitions. The first partition must be 256,000 MB in size and mapped to drive
F. The second partition must be 512,000 MB in size and mapped to drive G.
The new partitions must be formatted to ensure that user's files can be secured from other users and that the disk must be configured to account for future redundancy.
Make sure to maintain a consistent file system.
INSTRUCTIONS:
Conduct the necessary steps within the Disk Manager to accomplish these tasks.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
- A. Please review explanation for detailed answer.
Please review explanation for detailed answer.
* Right click on disk 1, click on initialize
* Choose disk and option as MBR. Hit ok.
* Again, right click on disk 1 and choose convert to dynamic disk.
* Now right click on disk 1 and choose new simple volume.
* Specify storage as 256000 and assign a drive letter F and choose file system as NTFS and click finish.
* Do the same thing for rest of space of disk 1, assigning 512000MB and using Disc G Here are the screen shots showing this process:
- B. Please review explanation for detailed answer.
Please review explanation for detailed answer.
* Right click on disk 1, click on initialize
* Choose disk and option as MBR. Hit ok.
* Again, right click on disk 1 and choose convert to dynamic disk.
* Now right click on disk 1 and choose new simple volume.
* Specify storage as 256000 and assign a drive letter F and choose file system as NTFS and click finish.
* Do the same thing for rest of space of disk 1, assigning 512000MB and using Disc G Here are the screen shots showing this process:
Answer: B
NEW QUESTION 366
A technician has been asked to review the configuration of an executive's SOHO network following a recent news report regarding home Internet routers that are being added to botnets for malicious purposes. Which of the following would be BEST to prevent the router from being added to a botnet? (Select TWO).
- A. Enabling WPA2-Enterprise encryption
- B. Updating to the latest firmware
- C. Disabling the SSID from being broadcast
- D. Reducing the transmit power levels
- E. Upgrading to an enterprise-grade router
- F. Changing the default credentials
Answer: A,C
NEW QUESTION 367
A technician is having issues with the WiFi connection while working on a Mac. The technician wants to check which SSID the computer is connected to and some statistics about the connection. Which of the following terminal commands should the technician use?
- A. sudo
- B. iwconfig
- C. apt-get
- D. ifconfig
Answer: B
NEW QUESTION 368
A technician needs to edit a protected .dll file but cannot find the file in the System32 directory. Which of the following Control Panelutilities should the technician use?
- A. Indexing Options
- B. Folder Options
- C. System
- D. Display
Answer: B
NEW QUESTION 369
A SOHO customer has recently experienced a major hurricane. The customer has no backups and has
lost all data and hardware associated with the company. The customer calls a contractor to assist in the
rebuilding process and needs suggestions on the best way to prevent this from happening again. Which of
the following recommendations should the contractor give to the customer? (Select two.)
- A. Data recovery
- B. Hot site
- C. Local storage backups
- D. Waterproof devices
- E. Cloud storage
- F. Backup testing
Answer: B,E
NEW QUESTION 370
A technician notices a workstation is connecting to an IP address on the network and wants to determine the machine name that belongs to that IP address. Which of the following commands should the technician use?
- A. gpresult
- B. net user
- C. ipconfig
- D. nslookup
Answer: D
NEW QUESTION 371
A user is staying at a hotel that only offers Fast Ethernet connectivity to the network. The user's laptop is currently using the corporate network for access to network resources as well as the cloud. Which of the following should the help desk recommend performing prior to using the hotel network?
- A. Add a country code exception to the firewall
- B. Enable Remote Assistance
- C. Change the proxy settings
- D. Unmap all network drives
Answer: D
NEW QUESTION 372
A technician is deploying a PXE installation of a new OS onto a small group of company workstations. Which of the following should the technician monitor during the installation?
- A. Impact to the network
- B. Impact to the DHCP pool
- C. Impact to the workstations
- D. Impact to the users
Answer: A
NEW QUESTION 373
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
BSOD
Uninstall Application
Safemode
Answer:
Explanation:
NEW QUESTION 374
An employee contacts the help desk because the battery in a company-provided smartphone lasts only a short period of time when the worker is in the office. Which of the following would MOST likely reduce this symptom? (Select TWO).
- A. Close applications when tasks are completed.
- B. Increase the time to dim the screen automatically.
- C. Increase the frequency for syncing corporate email.
- D. Disable 802.11ac and use mobile data exclusively.
- E. Connect to the office WiFi network automatically.
- F. Set the smartphone display to maximum brightness.
Answer: A,E
NEW QUESTION 375
A technician needs to view hidden files. Which of the following Control Panel utilities would be used for this purpose?
- A. BitLocker
- B. Folder Options
- C. System
- D. Credential Manager
Answer: B
NEW QUESTION 376
A technician maps a network printer for a few users in an office. The users are initially able to print, but about a week later, they cannot print to the network printer. Which of the following should the technician do to ensure all users can print?
- A. Locally attach the printer to the user's device.
- B. Configure the printer NIC to use full duplexing.
- C. Configure the printer to use a dynamic IP address.
- D. Map the printer by hostname rather than IP address.
Answer: C
NEW QUESTION 377
A Windows 7 machine appears to have a failure. Every time it is rebooted, the message "BOOTMGR is missing" appears.
You have previously inserted a Windows 7 installation DVD into the DVD-ROM.D18912E1457D5D1DDCBD40AB3BF70D5D Please repair this failure without overwriting the customers' local user profiles.
INSTRUCTIONS
Use the Windows recovery and repair utilities to remediate the issue.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Answer:
Explanation:
Step 1: Choose Boot from Windows 7 DVD
Step 2: Click Install
Step 3: Choose Upgrade
NEW QUESTION 378
Which of the following is a reason to use WEP over WPA?
- A. Device compatibility
- B. Increased security
- C. TACACS
- D. Multifactor authentication
Answer: A
Explanation:
Explanation
WEP (Wired Equivalent Privacy) was introduced when the 802.11 standard for Wi-Fi networks was launched.
It allows the use of a 64-bit or 128-bit key. However, researchers discovered vulnerabilities in WEP in 2001 and proved that it was possible to break into any WEP network by using a brute-force method to decipher the key. Using WEP is not recommended.
WPA, which stands for Wi-Fi Protected Access, is a newer standard and is much more secure.
NEW QUESTION 379
A technician notices a Windows computer is running slowly. The computer boots up slowly and has long delays when executing large files. The technician runs Disk Cleanup, but the problem persists Which of the following will MOST likely help speed up the computer?
- A. Boot into safe mode.
- B. Reboot the computer
- C. Defragment the hard drive
- D. Install device drivers
Answer: B
NEW QUESTION 380
A company wants to move the contents of its users' My Documents folders from their local hard drives to a file server so they are backed up every night. Which of the following security concepts does this describe?
- A. Login script
- B. Folder redirection
- C. Organizational units
- D. Group Policy
Answer: C
NEW QUESTION 381
A user calls the help desk to report issues with multiple pop-ups and degraded PC performance. The user is out of the area, and assistance can only be provided remotely. Which of the following steps should a technician perform?
- A. Explain the steps to access safe mode with networking, set a restore point, run company-approved malware tools, and restart the machine.
- B. Establish a remote connection, install a free third-party backup tool, back up the user's software, and instruct the user on how to reinstall Windows.
- C. Explain the steps to access safe mode with networking, establish a remote connection, run approved malware tools, and restart the machine.
- D. Establish a remote connection, install free third-party malware software, scan the machine for malware, and restart the machine.
Answer: C
NEW QUESTION 382
Which of the following is a reason to use WEP over WPA?
- A. Device compatibility
- B. Increased security
- C. TACACS
- D. Multifactor authentication
Answer: A
Explanation:
WEP (Wired Equivalent Privacy) was introduced when the 802.11 standard for Wi-Fi networks was launched. It allows the use of a 64-bit or 128-bit key. However, researchers discovered vulnerabilities in WEP in 2001 and proved that it was possible to break into any WEP network by using a brute-force method to decipher the key. Using WEP is not recommended.
WPA, which stands for Wi-Fi Protected Access, is a newer standard and is much more secure.
NEW QUESTION 383
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