Exam Name: Principles of Management at Western Governors University(IAC1)
Certification Provider: WGU
Corresponding Certification: Courses and Certificates
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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operations and Quality Management | - Quality Management
|
| Strategic Planning and Management | - Strategic Planning Process
|
| Business Ethics and Corporate Responsibility | - Ethical Management
|
| Human Resource Management | - Motivation and Behavior
|
| Leadership and Management | - Leadership Concepts
|
| Organizational Structure and Design | - Organizational Fundamentals
|
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
What is a core job dimension described in the Hackman and Oldham model of job design? Choose 1 answer
- A. Networking
- B. Quality
- C. Compensation
- D. Autonomy
Correct Answer: D 🗳️
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What is a characteristic of a person with an entrepreneurial personality? Choose 1 answer
- A. Opportunity tolerance
- B. Laissez-faire
- C. Motivation to excel
- D. Employeeempowerment
Correct Answer: C 🗳️
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Which customer relationship concept emphasizes the relationship between the company, the competition, and the customer? Choose 1 answer
- A. Strategic triangle
- B. Strategic relationship
- C. Tactical strategy
- D. Liaison concept
Correct Answer: A 🗳️
Explanation: Only visible for ExamcollectionPass members. You can sign-up / login (it's free).
What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer
- A. Customer liaison policy
- B. Customer relationship management
- C. Customer association organization
- D. Customer connection society
Correct Answer: B 🗳️
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Which competitive force is reduced by the barriers provided by government policies, capital requirements, brand identification, and cost disadvantages? Choose 1 answer
- A. Threat of new entrants
- B. Threat of substitutes
- C. Threat of supplier power
- D. Threat of customer power
Correct Answer: A 🗳️
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