Passed Operations-Management with 90% score.
"WGU Operations Management (C215, VDC2)", also known as Operations-Management exam, is a WGU Certification. With the complete collection of questions and answers, ExamcollectionPass has assembled to take you through 72 Q&As to your Operations-Management Exam preparation. In the Operations-Management exam resources, you will cover every field and category in Courses and Certificates Certification helping to ready you for your successful WGU Certification.
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| Section | Objectives |
|---|---|
| Topic 1: Competency 4: Supply Chain Management | - Supply chain design and strategy - Sourcing and procurement - Inventory management - Logistics and distribution |
| Topic 2: Competency 2: Quality Management | - Malcolm Baldrige National Quality Award criteria - Total Quality Management (TQM) - Cost of quality (prevention, appraisal, internal/external failure) - Quality management philosophies (Deming, Juran, Crosby) |
| Topic 3: Competency 3: Process Improvement and Problem Solving | - Six Sigma methodology - Cause-and-effect diagrams (fishbone diagrams) - Lean operations and waste elimination - Plan-Do-Study-Act (PDSA) cycle - Statistical Process Control (SPC) |
| Topic 4: Competency 7: Forecasting | - Quantitative forecasting methods (moving averages, exponential smoothing) - Forecast accuracy measures - Qualitative forecasting methods |
| Topic 5: Competency 6: Production Planning and Scheduling | - Aggregate planning - Theory of Constraints (TOC) - Master Production Schedule (MPS) - Material Requirements Planning (MRP) - Just-in-Time (JIT) and Kanban systems |
| Topic 6: Competency 1: Operations Management Fundamentals | - Product and service design - History and evolution of operations management - Operations strategy and competitive priorities |
| Topic 7: Competency 5: Capacity Planning and Facility Layout | - Location analysis and decisions - Capacity planning strategies - Facility layout types (process, product, cellular, fixed-position) |
Which group of keywords or phrases describes the critical role that marketing plays in the total quality management (TQM) process?
Correct Answer: D 🗳️
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How does inventory management differ for manufacturing organizations compared to service organizations?
Correct Answer: D 🗳️
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What do assignable causes of variation indicate?
Correct Answer: B 🗳️
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Which capacity planning measurement tells how much capacity a company is using?
Correct Answer: B 🗳️
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Which two areas should managers consider in order to adapt to the business dynamics affecting their company?
Choose 2 answers
Correct Answer: B,D 🗳️
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