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"Financial Services Cloud Accredited Professional", also known as AP-208 exam, is a Salesforce Certification. With the complete collection of questions and answers, ExamcollectionPass has assembled to take you through 172 Q&As to your AP-208 Exam preparation. In the AP-208 exam resources, you will cover every field and category in Accredited Professional Certification helping to ready you for your successful Salesforce Certification.
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| Section | Weight | Objectives |
|---|---|---|
| Financial Services Cloud Overview | 10% | - Key differentiators from standard Salesforce CRM - Use cases for Banking, Wealth Management, and Insurance - Core capabilities of Financial Services Cloud |
| Analytics and Reporting | 12% | - Key metrics for financial advisors - Custom reporting requirements - Financial Services Cloud reports and dashboards |
| Banking and Lending Features | 15% | - Digital lending workflows - Compliance and regulatory considerations - Account aggregation |
| Wealth Management Capabilities | 20% | - Performance monitoring - Asset allocation tracking - Financial goals and planning - Investment portfolio management |
| Client Management | 15% | - Relationship types and hierarchy - Household management - Client profiling and segmentation - Client lifecycle management |
| Implementation and Configuration | 10% | - Best practices for deployment - Setup and configuration basics - Security model considerations |
| Data Model and Architecture | 18% | - Relationship mapping between accounts and contacts - Individual and Household data model - Financial Account and Financial Holding objects - Custom objects for financial products |
1. Cumulus Bank is migrating its CRM software from a legacy application to Salesforce Financial Services Cloud (FSC). The bank hired Salesforce Professional Services to configure/deploy the new Salesforce FSC org and migrate data.
Which order should a consultant follow when performing the data migrations?
A) Financial Accounts, then Financial Account Roles, thenIndividuals, then Financial Account Transactions
B) Individuals,then Financial Account Roles, then Financial Accounts, then Financial Account Transactions
C) Financial Accounts, then Financial Account Transactions, thenVinancial Account Roles, then Individuals
D) Individuals, then Financial Accounts, then Financial Account Roles, then Financial Account Transactions
2. The Salesforce Administrator for Lake Tahoe Bank is receiving a report that a members FinancialAccount Balances are not adding up to the Financial Summary field in the related Household. Which two steps should the admin take to troubleshoot the issue?
A) EnsureRollUpByLookup Configuration is Active
B) Ensure the reported Household is the Primary Group for the member
C) Ensure the Primary Group flag in the Account record is checked.
D) Ensure that the member is the Primary Member in that Household
E) Ensure a RollUpByLookup batch job is scheduled to run every 15 mins.
3. A client has called their Financial Advisor to open an Education Savings Account for their first child. What 2 steps should the Financial Advisor take in the Financial Services Cloud App to capture that information?
A) Create two Life Events, one for the birth of the child and one for the Education Savings Account.
B) Create a Life Event for the birth of the child and a Referral for the Education Savings Account
C) Create a case and include the target Savings amount for the Education Savings Account and relate the case to the child's Person Account.
D) Create a Life Event for the birth of the child and a Financial Goal for the Education Savings Account
E) Create a Referral for the Banker for an Education Savings Account
4. A consultant is looking to create a guided screen to be used by customer service agents answering the phone to authenticate the caller and positively identify them. The agent will ask the caller to provide their full name and the last four digits of their social security number, which is not stored in Salesforce. The agent will enter the provided information into a form, and upon clicking submit, a web service call is made to an external authentication service to authenticate the caller.
What should the consultant do to fulfill the needed requirements?
A) Create an OmniScript flow.
B) Create a Lightning web component.
C) Create a Canvas application for the Authentication module.
D) Create a screen flow.
5. The Salesforce Admin wants to make it easier for call center agents to complete some common tasks by setting up flowsand launch them from the Retail Banking Console. What does the Admin have to keep in mind when setting up Flows?
A) To use a Flow, a user must have access to the underlying object and its field
B) Flows can be used to provide step-by-step guidance for address changes, without the need for then agent to navigate to different screens.
C) To use Financial Services Cloud Flows, you'll need the Financial Services Managed Package installed m the org and the Financial Services Cloud a permission setassigned to the user.
D) To open. edit, or create a Flow in Flow Builder, the user needs the Run Flows permission.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,B | Question # 3 Answer: B,D | Question # 4 Answer: D | Question # 5 Answer: C |
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