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SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. The company recently hired a new HR manager. The CEO briefs the HR manager that the company is looking to cut costs where possible. Therefore, he would like him to find a more affordable benefits vendor as premiums have been steadily increasing. The HR manager, who has many years of experience in managing employee benefits, reviews the current benefits package. He concludes that premiums are already on the low-end and there would be no significant cost savings by switching vendors. What alternative can he to the CEO?

A) Organize a reoccurring health fair for employees where vendors of fer free BMImeasurements, blood pressure checks, and tips for a healthy lifestyle.
B) Continue research until a more affordable benefits vendor has been located.
C) Inform the workforce of rising benefits costs and ask them to use their benefits wisely.
D) Consider reducing the employees, hours so that they are no longer eligible for benefits.

2. Which step should an HR professional take first when an employee submits a verbal or written allegation that a supervisor is creating a hostile work environment?

A) Reduce the employee's work schedule temporarily until the investigation is complete.
B) Transfer the employee to another work group while the investigation proceeds.
C) Assure the employee that all information gathered from witnesses will remain confidential.
D) Meet with the employee and supervisor to discuss the allegation.

3. Each year, for compliance purposes, the HR team instructs all employees to review and sign a one-page sexual harassment policy. Their managers are supposed to review the information with them in a one-on-one meeting before they sign the document. The HR business partner is well aware that the managers do not spend time reviewing the information, and most employees do not read it before signing and turning the document in.
She is concerned about the lack of effective harassment prevention training the company is conducting. But when she raises her concerns, the leadership team makes it clear that they cannot spend any extra time on this. What can the HR business partner do?

A) Advise the leadership team of the significance of the training, and insist on improving the current process by conducting in-person trainings for all employees.
B) Eliminate the training because it wastes valuable resources but does not yield the desired outcome.
C) Instead of the managers, have the HR generalist review the document with employees one- on-one before asking them to sign.
D) Develop a series of short online training modules that employees are asked to complete each year.

4. With the growth of the company, the executive team is discussing changing the organizational structure to group departments under its main product divisions. How can the HR manager best support this effort?

A) Research types of organizational structures, and present the advantages and disadvantagesof each to the executive team.
B) Develop employee engagement initiatives for each step of the change process.
C) Communicate the restructure to all affected employees, addressing any questions andconcerns.
D) Meet with department heads to hear their opinions and concerns regarding the company srestructure.

5. Focus groups are an effective means to gather employee feedback. For what are they best suited?

A) Fewer than five participants
B) Employees in the same division or department
C) Unstructured brainstorming sessions
D) Specific subjects of discussion

Solutions: