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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. Which statement is true about Resource Organization?

A) An organization can have only one manager.
B) An organization can have more than one parent organization.
C) There can be more than one rootorganization.
D) An organization can have only two managers.

2. One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witchcorrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)

A) Oracle Customer Data Management, Data Quality, and Oracle Address Verification Cloud Service
B) Oracle Customer DataManagement, Data Quality, Oracle Data as a Service, and Oracle Address Verification Cloud Service
C) Oracle Customer Data Management, Oracle Service Cloud, and Oracle Address Verification Cloud Service
D) Oracle Customer Data Management, Oracle Data as a Service, and Oracle Address Verification Cloud Service
E) Oracle Customer Data Management, Oracle Engagement Cloud, and Oracle Address Verification Cloud Service

3. Which task is used to define the custom Origin system for a Contact Object Import job?

A) Manage Contact OriginSystem
B) Manage Trading Community Source System
C) Manage Contact Source System
D) Manage Trading Community Origin System

4. Your customer has run into an issue while troubleshooting survivorship rules in their Oracle Customer Data Management staging instance which they recently configured. Now they are intending to move toward production, but discovered that the survivorship rules are not working anymore. They checked the Manage survivorship rules and all appears to be in place, but they are not functioning.
As an implementation advisor, which two will you suggest to resolve this issue? (Choose two.)

A) Check whether survivorship rules are in the active state.
B) Check whether the ZCH_Enable_SURVIVORSHIP profile option is set.
C) Check whether theCDM_ENABLE_SURVIVORSHIP profile option is set.
D) Check whether the CDM_SURV_ENABLE profile option is set.
E) Check the merge resolution and run request dispatch job status.

5. Which task is used to configure Oracle Enterprise Data Quality (EDQ) when using it with Oracle Customer Data Management?

A) Manage Data Quality Configurations
B) Manage Enterprise Data Quality Configurations
C) Manage Customer Data and Data Quality Configurations
D) Manage Server Configurations

Solutions: