SDM Certification - NI: SDM_2002001050 Exam


"SDM Certification - NI", also known as SDM_2002001050 exam, is a Nokia Certification. With the complete collection of questions and answers, ExamcollectionPass has assembled to take you through 160 Q&As to your SDM_2002001050 Exam preparation. In the SDM_2002001050 exam resources, you will cover every field and category in Nokia Certification Certification helping to ready you for your successful Nokia Certification.

  • Exam Code: SDM_2002001050
  • Exam Name: SDM Certification - NI
  • Total Questions: 160

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Nokia SDM_2002001050 Exam Syllabus Topics:

SectionObjectives
Service Delivery Management (SDM)- Customer and Stakeholder Management
  • 1. Customer acceptance milestones
    • 2. Stakeholder communication
      - Service Delivery Lifecycle
      • 1. Design and transition of services
        • 2. Operational service delivery
          Risk and Change Management- Change Control Process
          • 1. Approval workflows
            • 2. Baseline change management
              - Risk Identification and Mitigation
              • 1. Project risk assessment
                • 2. Contingency and impact analysis
                  Project Management & Delivery- Project Planning and Execution
                  • 1. Project Scope and Delivery Governance
                    • 2. Project Management Plan
                      - Procurement and Supply Chain Management
                      • 1. Contract and procurement lifecycle
                        • 2. Third-party sourcing and selection

                          Nokia SDM Certification - NI Sample Questions:

                          1. Project "A" has experienced difficulties in the deliveries of one of its key suppliers. It has been estimated by the project team that, if the supplier is one week late for the next scheduled delivery, it will cost $10,000. The probability of the supplier being late is 50 %, based on the fact that this has happened before on the project. What is the expected monetary value of this risk event occurring:

                          A) $7,500
                          B) $5,000
                          C) $10,000
                          D) $3,500


                          2. What is the purpose of the Change Management module of IPM?

                          A) Tracking additional PO's for suppliers due to Quality issues.
                          B) Track and follow up of deviations from baselines
                          C) Documentation tracking
                          D) Tracking additional Resources


                          3. Which of the following statements is correct?

                          A) An accuracy KPI that decreases and a deviation KPI that increases is showing that your project is under control.
                          B) An accuracy KPI that decreases and a deviation KPI that decreases is showing that your project is under control.
                          C) An accuracy KPI that increases and a deviation KPI that increases is showing that your project is under control.
                          D) An accuracy KPI that increases and a deviation KPI that decreases is showing that your project is under control.


                          4. A Quality Plan must be developed...

                          A) ... during Project Planning as part of the Project Management Plan.
                          B) ...in complex Projects when NSN needs to work with different service providers.
                          C) ... when the project is a Turn Key project.
                          D) ... when performance of subcontractors is affecting the Acceptance.


                          5. What does it mean if Schedule Performance Index (SPI) is greater than 1?

                          A) Cost Overrun as the rollout is ahead.
                          B) That deviations in the rollout are impacting the accuracy of cost forecast negatively.
                          C) Very good progress as the project is ahead of schedule.
                          D) Cost Saving as the project will finish earlier.


                          Solutions:

                          Question # 1
                          Answer: B
                          Question # 2
                          Answer: B
                          Question # 3
                          Answer: D
                          Question # 4
                          Answer: A
                          Question # 5
                          Answer: C

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