Exam Name: IBM SurePOS 30 Models 34x and E4x Sales mastery
Certification Provider: IBM
Corresponding Certification: IBM Retail Store Solutions
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Check Updated on: Sep 03, 2026
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IBM M6040-424 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Product Overview and Positioning | 25% | - SurePOS 30 Series family introduction - Target retail market segments - Model 34x and E4x key differentiators |
| Warranty, Support and Sales Strategy | 20% | - Competitive positioning and value proposition - Customer solution use cases - Service and support offerings - Standard and depot warranty options |
| Hardware Specifications and Features | 35% | - Tool-less serviceability and maintenance - Retail-hardened design and reliability - Power efficiency and management - Connectivity and ports including SurePort - Processor and platform architecture |
| Software and Management Capabilities | 20% | - Wake-on-LAN and energy management - Supported operating systems - Remote Management Agent (RMA) - Diagnostics and monitoring tools |
IBM SurePOS 30 Models 34x and E4x Sales mastery Sample Questions:
Question 1
Which two characteristics of the SurePOS 340 appeal most to a retailer looking for quick return on investment (ROI)? (Choose two.)
A. energy efficient technology
B. dual display support
C. advanced power management
D. retail hardening tests
Question 2
Which resource should a sales representative contact for help answering a technical question posed by a customer?
A. TechLine
B. SMART Zone
C. Knowledgebase
D. Support Guide
Question 3
Which customer, mentioned in this course, is using the Wake-on-LAN feature of the SurePOS 300 as part of their plan to reduce energy consumption by 25%?
A. Alliance Boots
B. Rank Group
C. Co-Operative Group
D. Pep Boys
Question 4
What percentage of the top 100 retailers use Toshiba Global Commerce Solutions (TGCS) POS solutions?
A. 80%
B. 30%
C. 60%
D. 90%
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: A |
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