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Salesforce ED-Con-101 Exam Syllabus Topics:

Salesforce Certified Education Cloud Consultant Sample Questions:

1. A school district needs to track special education student grades, attendance, and program enrollments and capture e-signatures from parents and legal guardians.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers.

A) Nonprofit Success Pack
B) Salesforce CPQ
C) Third-party application
D) K-12 Architecture Kit

2. The IT department at a university has asked its consultant to build a Salesforce integration strategy.
Which integration consideration should the consultant outline?

A) Salesforce license type
B) Data element
C) Sandbox environment

3. University Advancement staff are required to authenticate to internal systems both by logging in with a username and password and by authenticating vis an app on their phone.
Which identity management feature should the consultant recommend to meet this requirement?

A) Multi-factor authentication
B) Connected apps
C) Single sign-on
D) Social sign-on

4. The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.

A) Queues
B) Bots
C) Knowledge
D) Live Chat

5. A college has a standard Salesforce environment and wants to use Student Success Hub for its undergraduate advising.
What is required to use Student Success Hub?

A) Education Data Architecture
B) Customer Community license
C) Field Service
D) Pathways

Solutions: