Instant Download Avaya : 7497X
Check Updated on: Aug 30, 2026
No. of Questions: 68 Questions & Answers with Exam Engine
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- Total Questions: 68
- Updated on: Aug 30, 2026
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- Total Questions: 68
- Updated on: Aug 30, 2026
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- Total Questions: 68
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What is the duration of the 7497X Exam
- Number of Questions: 66
- Length of Examination: 105 minutes
- Passing Score 68%
- Format: Multiple choices, multiple answers
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Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21614
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Avaya 7497X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting Omnichannel Communication Channels | 25% | - Email, Webchat, and SMS channel tracing - End-to-end media path validation - Voice call flow analysis and troubleshooting |
| Topic 2: Troubleshooting Avaya Aura & Workspace Components | 15% | - Oceana Workspace configuration and issues - Avaya Aura infrastructure support |
| Topic 3: Avaya Oceana Solution Architecture & Components | 20% | - Interactions and interfaces between modules - Integration with Avaya Aura and third-party systems - Core Oceana components and services |
| Topic 4: Troubleshooting Core Oceana Solution | 30% | - Known issues and resolution best practices - Analyze system logs and alarms - Identify and resolve common failures |
| Topic 5: Routine Maintenance & Data Management | 10% | - Backup and restore of Oceana core - System health checks and updates - Omnichannel DataStore maintenance |
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