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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. Which log file is recommended for troubleshooting AAWG issues?

A) CSA.log
B) AAWG.log
C) CAS_log.log
D) CSASService.log

2. A support technician wants to retrieve a Customer Support Package from an Avaya Equinox Conferencing component (for example, an Equinox Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?

A) Access Equinox Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.
B) Access Equinox Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.
C) Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
D) Access Equinox Management web GUI, and configure an external file transfer server under Settings.

3. Users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room from Avaya IX Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX Workplace for Web Clients. A traceSM output displays the following error message:
404 Not Found (No route available)
Based on the error displayed in the trace, what is the cause of this problem?

A) Avaya IX Workplace Clients' mis-configuration
B) Communication Manager routing mis-configuration
C) Incorrect Dial Pattern in the SIP Routing configuration
D) SIP trunk/link to Communication Manager is down

4. While using the built-in AAWG Developer's Test Application tool to make a test call to user 1001, which two commands should be entered? (Choose two.)

A) ac
B) dc
C) dial 1001
D) call 1001
E) cc

5. Which three call flow steps apply to Avaya IXTM Workplace for Web Client? (Choose three.)

A) Exchange Instant Messages with Presence Services via HTTPS.
B) Register and use SIP Signaling with Communication Manager.
C) Obtain Dynamic Configuration from SM.
D) Obtain Dynamic Configuration from AADS.
E) Exchange HTTPS Signaling with Avaya Aura Web Gateway (AAWG).

Solutions: