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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN line?

A) Nss3033211234
B) NCID3033211234
C) Ns3033211234
D) NCLI3033211234

2. Where can you find information detailing which software versions are compatible with each other?

A) The IP Office Installation Guide
B) IP Office User Guide
C) The IP Office Technical Bulletins
D) IP Office Manager Help File

3. Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?

A) Analog surge protector
B) ITWLinx towerMAX DS/2
C) IP Office Barrier Box
D) ITWLinx towerMAX SCL/8

4. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. Which two must be added to the IP Office to make this work? (Choose two.)

A) IP500 T1/E1 Channels License
B) PRI-UNI Expansion Card
C) IP500 VCM Channels License
D) VCM32
E) PRI24/PRI30 Expansion Card

5. Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)

A) VMPro TTS (Generic)
B) Database license
C) IP Office Preferred System license
D) IP Office Advanced System license
E) IP Office Essential System license

Solutions: