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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer uses a call accounting system and account codes in the IP Office to keep track of billable time spent with their clients when on the phone. They would like to be able to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Answer Pending

2. If calls need to be directed to a VoiceMail Pro module named DayAA, what should the destination field of the incoming call route look like?
A . VM:DayAAB . DayAAC . #DayAAD . AA:DayAAA Which three steps must be completed to get Embedded Voicemail (EVM) Dial by Name to work correctly? (Choose three.)

A) Updated prompts are needed on the flash card.
B) Configure Dial By Name action off Auto Attendant.
C) Embedded Voicemail code is set.
D) Add names to the system directory.
E) Users need to record their names.

3. Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?

A) UMS
B) IMS
C) TTS
D) VTS

4. Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)

A) Restart the one-X Portal service.
B) Add the required licenses to the second IP Office.
C) Run a modify to the one-X Portal setup and add the second IP Office.
D) Add the IP address using one-X Portal CSTA and DSML links.
E) Add a LDAP entry using IP Office Manager to the primary IP Office.

5. To support multiple voicemails on an SCN, the IP Office Manager and core will support an additional voicemail option of _____, which will be the mode selected for the IP Offices supporting a local Preferred Edition - Messaging.

A) Embedded Voicemail
B) Distributed Voicemail
C) Centralized Voicemail
D) Voicemail Lite/Pro

Solutions: