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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

A) one-X Portal
B) VoiceMail Pro Clint
C) Avaya telephones
D) one-X Portal for IP Office
E) IP Office Manager

2. Which item must be completed for an IP Office user to be counted in CCR as an agent?

A) CCR Agent Must be checked on the user's Supervisor tab.
B) force Account Code must be checked on the user's Supervisor tab.
C) User must be defined as an agent in one-X Portal.
D) User must be a member of a hunt group.

3. A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)

A) Duplicate the issue and obtain traces.
B) Test and document the results of the implemented solution.
C) Upgrade or downgrade the IP Office core software to fix the issue.
D) Replace hardware outside warranty.
E) Research possible causes and implement a solution

4. Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)

A) Configure Dial By Name action off Auto Attendant.
B) Embedded Voicemail code is set.
C) Add names to the system directory.
D) Users need to record their names.

5. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 3
B) 4
C) 1
D) 2

Solutions: