CompTIA A+ Certification Exam: Core 2: 220-1002 Exam


"CompTIA A+ Certification Exam: Core 2", also known as 220-1002 exam, is a CompTIA Certification. With the complete collection of questions and answers, ExamcollectionPass has assembled to take you through 850 Q&As to your 220-1002 Exam preparation. In the 220-1002 exam resources, you will cover every field and category in A+ Certification helping to ready you for your successful CompTIA Certification.

  • Exam Code: 220-1002
  • Exam Name: CompTIA A+ Certification Exam: Core 2
  • Total Questions: 850
  • Certification Provider: CompTIA
  • Corresponding Certification: A+
  • Updated on: Jul 24, 2026

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Certification Path

The CompTIA A+ Core 2 certification includes only one 220-1002 certification exam.

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

Software Troubleshooting (26%):

  • In a given scenario, troubleshoot problems with Microsoft Windows OS;
  • In a given scenario, troubleshoot the mobile operating system and application problems;
  • In a given scenario, troubleshoot the mobile operating system and application security problems.
  • In a given scenario, use the best practice procedures for the removal of malware;
  • In a given scenario, troubleshoot and solve issues with PC security;

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CompTIA 220-1002 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operating Systems27%- Windows Operating Systems
  • 1. Control Panel utilities
  • 2. Windows administrative tools
  • 3. Install and configure Windows
  • 4. Command-line tools
  • 5. File systems and partitions
  • 6. Windows networking features
- macOS and Linux
  • 1. Linux commands and administration
  • 2. Cross-platform operating system concepts
  • 3. Basic macOS features and tools
Topic 2: Software Troubleshooting26%- Security and Malware Troubleshooting
  • 1. Security-related symptoms
  • 2. Malware removal procedures
  • 3. Recovery and remediation
- Operating System Troubleshooting
  • 1. Boot issues
  • 2. Application crashes
  • 3. Performance problems
  • 4. System instability
Topic 3: Operational Procedures23%- Documentation and Change Management
  • 1. Ticketing systems
  • 2. Documentation standards
  • 3. Backup and recovery practices
  • 4. Change management procedures
- Professionalism and Safety
  • 1. Environmental impacts and safety
  • 2. Communication best practices
  • 3. Handling prohibited content and data
Topic 4: Security24%- Security Fundamentals
  • 1. Access control concepts
  • 2. Authentication methods
  • 3. Physical security
  • 4. Logical security
- Threats and Vulnerabilities
  • 1. Security best practices
  • 2. Wireless security
  • 3. Social engineering attacks
  • 4. Malware types

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