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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?

A) Studies demonstrate that environment influences behavior but has no influence on personality.
B) The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.
C) Personality and behavior are based solely on environmental factors.
D) Environment is the single element in determining an individual's behavior.

2. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?

A) World peace
B) Autonomy and self-reliance
C) Prosperity
D) Economic

3. What is an advantage of a strong organizational culture?

A) There is a formation of strong employee commitment.
B) There is ambiguity in what employees perceive as expectations.
C) Core values are not intensely held and widely shared.
D) The internal climate exhibits low behavioral control.

4. What is a personal view of how one is supposed to act in a given group situation?

A) Role perception
B) Role conflict
C) Role identity
D) Role expectation

5. Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?

A) Virtual teams
B) Self-managed teams
C) Production teams
D) Problem-solving teams

Solutions: