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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. How does Salesforce support donor cultivation and stewardship strategies for nonprofit organizations?

A) By centralizing grant application, approval, and reporting processes for outbound grants
B) By enabling nonprofit organizations to track interactions with donors, create and manage campaigns, and log gifts
C) By automating financial ledger reporting for various revenue streams, including grants and in-kind donations

2. A nonprofit organization currently tracks one-time donations in Nonprofit Cloud. The organization wants to expand its fundraising to include recurring donations. Which additional Nonprofit Cloud objects should be used to establish recurring donations?

A) Gift Designation and Gift Commitment
B) Opportunity and Gift Commitment Schedule
C) Gift Commitment and Gift Commitment Schedule

3. A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them. What should the consultant recommend?

A) Insights Platform Data Integrity
B) Sender Authentication Package
C) Customer Data Platform
D) NPSP Address Management

4. A consultant is engaged by a nonprofit organization during the planning phase of a Nonprofit Cloud implementation project. What should the consultant consider when identifying the business value of the project?

A) Increased fundraising performance cannot be considered because there is no guarantee that donations will increase.
B) A change in the project schedule will not impact the business value, but a change in the project cost will.
C) The organization's stakeholders define the business value, but the consultant should have a plan to measure it.

5. A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff. How should a consultant meet this requirement?

A) Update the assigned Permission Set.
B) Create a criteria-based sharing rule.
C) Update default sharing to Public Read/Write.
D) Create and assign a new profile.9

Solutions: