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Salesforce Certified B2B Solution Architect: Arch-301 Exam
"Salesforce Certified B2B Solution Architect", also known as Arch-301 exam, is a Salesforce Certification. With the complete collection of questions and answers, ExamcollectionPass has assembled to take you through 113 Q&As to your Arch-301 Exam preparation. In the Arch-301 exam resources, you will cover every field and category in Architect Exams Certification helping to ready you for your successful Salesforce Certification.
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Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Governance and Integration | 26% | - Define data flows and system relationships - Manage master data and cross-system consistency - Establish data governance and quality frameworks - Select integration methods and patterns - Design data migration and synchronization strategies |
| Discovery and Customer Success | 25% | - Align solutions with business outcomes - Define future-state architecture and roadmap - Plan incremental delivery steps - Document business needs, vision, and success criteria |
| Delivery | 12% | - Plan solution delivery and implementation lifecycle - Manage stakeholder expectations and acceptance - Align delivery with business objectives - Optimize resources and delivery methodologies |
| Design | 29% | - Map sharing, visibility, and security models - Address functional and non-functional requirements - Design scalable, secure, and compliant architectures - Select appropriate Salesforce multi-cloud solutions - Evaluate design trade-offs and risks |
| Operationalize the Solution | 8% | - Plan ongoing management and support - Enable teams for solution operation - Plan for evolution and scaling - Define monitoring and maintenance processes |
Salesforce Certified B2B Solution Architect Sample Questions:
Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.
Employees of UCwant to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target.
Which two solution components should a Solution Architect recommend to meet this requirement?
Choose 2 answers
- A. Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP
- B. Invoicing payment status sync between Salesforce Billing and ERP
- C. Product and Revenue Schedules from Sales Cloud
- D. Opportunities and Opportunity Products from Sales Cloud
Correct Answer: A,B 🗳️
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AW Heat &. Cooling is a mid-sized manufacturing company that sells special purpose heating and cooling solutions. Sales have declined significantly, and analysis shows that customers are leaving due to long turnaround times for quotes, lack of flexibility, and confused salespeople that do not understand their customers and do not collaborate with each other. The company wants to streamline and improve the customer experience from end to end, including new communication channels and digital self-service offerings.
How should the Solution Architect arrange the roadmap to implement the company's stated priorities?
- A. Fast-track Service Cloud followed by Sales Cloud,Revenue Cloud, and, later, Experience Cloud.
- B. Develop a comprehensive solution that includes Sales Cloud, Revenue Cloud, Service Cloud, and Experience Cloud as a basic version from the start.
- C. Start with Service Cloud and Revenue Cloud,followed by Experience Cloud and, later, Sales Cloud.
- D. Start with Sales Cloud and Revenue Cloud, followed by Service Cloud and, later, Experience Cloud.
Correct Answer: D 🗳️
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Universal Containers (UC) currently has Sales Cloud for its direct Sales team and is about to implement Revenue Cloud for them as well. UC is also bringing in Experience Cloud for its indirect Sales team which will integrate with Sales Cloud and Revenue Cloud. The CIO would like to make surethey are working from a single operating model when it comes to defining their cross-departmental process and data utilization. The CIO wants to make sure there is no duplication of any data or processes that will require data hygiene constantly because ofduplicative efforts.
What are the two initial questions a Solution Architect should ask the business in order to select the right operating model for business process standardization?
Choose 2 answers
- A. Are the processes the same for the direct Sales team and indirect Sales team?
- B. Is the data shared between the direct Sales team and indirect Sales team?
- C. Can the direct Sales team use the standardfunctionality?
- D. How critical are the business processes?
Correct Answer: A,B 🗳️
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During a go-live planning session, the business sponsor expressed some concerns related to achieving high adoption of the solution.
Which two recommendations should a Solution Architect provide that can achieve higher adoption rates for a Salesforce multi-cloud implementation?
Choose 2 answers
- A. Create a feedback loop to give end users the ability to share ideas on how to improve the solution and report bugs.
- B. Suggest that the executive team tie performance metrics to Salesforce usage.
- C. Create recurring office hours for end usersto call in to speak directly with the Solution Architect.
- D. Suggest continuous training methods such as Trailhead, in-app guidance, or embedded videos so end users feel supported using the solution.
Correct Answer: A,D 🗳️
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During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out tosupport UC.
The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.
Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?
Choose 3 answers
- A. Give usersa way to raise support tickets for new features they do not understand.
- B. Give users the ability to opt-out of any new feature they dislike.
- C. Fully document all customizations added to the system.
- D. Communicate and train users on new features.
- E. Ensure development, training, and production environments are in place.
Correct Answer: C,D,E 🗳️
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