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Salesforce Process Automation Accredited Professional Sample Questions:

1. Which three use cases can be supported by inspecting conditions using a Decision element?

A) Offer a customer a loan based on the results of a credit scoring formula.
B) Give customers a return shipping address or instructions on how to resolve the problem when an item is determined to be faulty.
C) Inform sales leaders when an opportunity's stage is changed to Closed Won.
D) Allow a guest user to convert a lead into an opportunity if that guest user becomes the record owner on the lead record.
E) Allow a guest user to delete a lead if that guest user becomes the record owner on that lead record.

2. What is true about using External Objects in flows?

A) External ID and Display URL fields should not be updated within a flow.
B) External Objects can be referenced only via SOAP API.
C) External Object records can be read or updated from flow but cannot be created.
D) External Objects can be referenced in flow, just like any internal objects without any restrictions.

3. What should you avoid inside a loop?

A) Nesting another loop.
B) Assigning new values to variables.
C) Displaying data to the user.
D) Executing actions, such as creating or updating records.

4. Zephyrus Relocation Services (ZRS) is looking to replace its legacy user interface (UI) with a responsive guided experience that includes automated personalized recommendations. What does the Administrator need to create to implement the solution using Einstein Next Best Action?

A) Strategies, Local Actions, Flows
B) Recommendations, Strategies, Guided Layouts
C) Flows, Recommendations, Strategies
D) Local Actions, Flows, Guided Layouts

5. The Administrator at Universal Containers (UC) is configuring a Screen Flow where the end-user must make a selection. Which resource should the admin use?

A) Dependent Picklist
B) Decision
C) Variable
D) Choice

Solutions: