Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate
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Instant Download SAP : C_C4C12_1811
Check Updated on: Sep 14, 2026
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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Topic 2: Analytics and Reporting | - Key performance indicators (KPIs) - Sales reporting and dashboards |
| Topic 3: Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
| Topic 4: Sales Processes | - Quote and order processing - Lead to opportunity management |
| Topic 5: Extensibility and Configuration | - UI adaptation and customization - Business configuration sets |
| Topic 6: Master Data and Organizational Management | - Account and contact management - Organizational structure setup |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
To which of the following can you assign a custom report to control its visibility? (2 correct answers)
- A. Access context
- B. Business Role
- C. Work Center
- D. Business user
Correct Answer: B,C 🗳️
Which of the following activities can you perform with the SAP add-in for Microsoft Excel? (2 correct answers)
- A. Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
- B. Upload Microsoft Excel workbooks to SAP Cloud for Customer
- C. Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
- D. Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
Correct Answer: B,D 🗳️
You have selected the Override Territory field on the Accounts overview page. What effect does this have on the territory determination?
- A. It aligns the account territory determination with the territory realignment run
- B. It remove the employee from the territory realignment calculation
- C. It removes the account from the territory realignment calculation
- D. It removes only accounts with multiple territories from the territory realignment run
Correct Answer: C 🗳️
Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution? (3 correct answers)
- A. Determine the number of custom fields early in the project
- B. Prepare for manual data migration early in the project
- C. Ensure the project team has administrative access rights
- D. Ensure the project team includes functional and technical resources
- E. Configure pre-packaged integration content
Correct Answer: C,D,E 🗳️
Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade Upgrade notification need to be send via e-mail to this person.
Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up?
- A. Define the contact person in the Service Control Center
- B. Define the contact person in the Administration work center
- C. Update the contact details in your organization structure
- D. Define a new service agent
Correct Answer: A 🗳️
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