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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

Question 1

Which business need do you address through delegation?

A. A general manager must approve catering proposals that exceed EUR5000.
B. A care supervisor wants to authorize a second opinion for an insurance claim.
C. A risk officer wants to adjust the income threshold for automobile loans.
D. A service representative must attach the appropriate form when emailing a customer.

Question 2

An online retailer creates a case type that processes and manages customer orders. The checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.

Question 3

A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A manager requests that the report show only those customers who meet the following conditions:
* The customer is on a monthly billing cycle
* The credit card is either MoreCash or Vista
* The credit card expires within
Which set of filtering condition returns a report with the desired data?

A. Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND Expiration Date is less than 60 days
B. Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date is 60 days greater than today
C. Credit Card equals MoreCash or Vista, Billing Cycle monthly, and Expiration Date equals next 60 days
D. Credit Card equals MoreCash OR Credit Card (equals Vista AND Billing Cycle equals monthly AND Expiration Date equals next 60 days

Question 4

What are the minimum components of a user interface (Ul) action set?

A. One action, one event, and one condition
B. One action and one condition
C. Two actions and one event
D. One action and one event

Question 5

N0.43 How do you indicate the progress of a case towards resolution?

A. Design intent-driven user interfaces.
B. Update the case status on the appropriate steps.
C. Configure a case notes field to capture progress information
D. Apply service levels to the assignment steps.

Solutions: