Exam Name: Microsoft CRM Customization v.1.2
Certification Provider: Microsoft
Corresponding Certification: Microsoft Business Solutions
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Check Updated on: Aug 13, 2026
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Microsoft MB2-185 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customization Fundamentals | - Microsoft CRM architecture and customization model - Security and user/team configuration - Customizing forms, views, charts and dashboards - Managing relationships and mappings - Configuring entities and attributes |
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