Certification Topics of Microsoft MB-920 Exam

The topics included in the Microsoft Dynamics 365 Fundamentals Exam are:

• Accounting standards and localizations for finance
• Introduction to CRM Marketing Management
• Dynamics 365 for Customer Engagement
• Cash management
• Introduction to CRM Service Management
• CRM Field Service Management and Project Services Automation
• Manage apps
• Power Platform
• Manage policies and profiles
• Manage updates
• Manage data access and protection
• Dynamics 365 for Talent
• Deploy Windows devices
• Security privacy
• Manage identity and access
• Dynamics 365 for Finance and Operations

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Benefits Of The Microsoft Dynamics 365 Fundamentals Certification

Here are some of the key benefits that come with having a Microsoft Dynamics 365 Fundamentals certification:

With a certification from Microsoft, you will have more job opportunities because most organizations prefer to hire people who have this certification.

Increased Pay - When you have an online program that offers training for this exam, it will help you feel more confident in your ability to handle all that comes along with Microsoft Dynamics 365 applications, including things like finances and sales processes. This certification will also help you to improve your skills as well as knowledge when it comes to implementing Microsoft Dynamics 365 in different organizations so that you can use this technology effectively. To hone your Skills use our Microsoft MB-920 Dumps. It will also help you in getting trained in using Microsoft Dynamics 365 in a better manner so that you can get maximum benefit from it.

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Prerequisites for Microsoft MB-920 Exam

It's important to be familiar with the prerequisites before taking MB-920. The prerequisites will help you understand the topics covered in the test. Besides, they will also guide you on how to go about preparing for the exam.

• You should have some knowledge on how to use the PowerApps, Flow, Portal, and PowerBI.
• Microsoft Dynamics 365 Customer Engagement Overview
• Finance and Business Intelligence
• Basic knowledge of how sales process is used for managing opportunities
• Sales, Marketing and Customer Service
• It is important to be familiar with the latest Dynamics 365 applications.
• You need to have experience in using Azure Cognitive Services such as Text Analytics, LUIS, etc.
• You need to have some experience in implementing Dynamics 365 Customer Engagement and Power Platform solutions.
• You should have knowledge on how to use the Microsoft Dynamics 365 applications such as the Customer Service and Field Service.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920

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Microsoft MB-920 Exam Syllabus Topics: