MB-220 exam dumps

Microsoft MB-220 Value Package

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  • Exam Code: MB-220
  • Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant
  • No. of Questions: 250 Questions and Answers
  • Updated: Sep 04, 2026

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Exam MB-220: Microsoft Dynamics 365 Marketing

Candidates for this exam are Dynamics 365 Marketing Functional Consultants. Candidates are responsible for implementing solutions that attract and convert leads, build brand awareness, standardize omnichannel messaging, and deliver marketing insights.

Candidates are responsible for configuring and expanding the core marketing application to include email marketing, setup, interactive customer journeys, leads nurturing with personalized experiences, LinkedIn integration, Events, surveys, Landing Pages, segmentation and scoring, and maintaining General Data Protection Regulation (GDPR) compliance.

Candidates should have some knowledge of marketing principles and the Marketing application's role in relationship to the Dynamics 365 suite of applications, including integration with Dynamics 365 and Microsoft 365 applications. Candidates should understand industry terminology, priorities, common initiatives, standards, methodologies, and best practices.

Part of the requirements for: Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate

Download exam skills outline

Specialists willing to explore the possibilities in the Microsoft Dynamics Marketing skill area can easily accomplish this goal with the Microsoft MB-220 exam. It provides an IT practitioner to hone the learned expertise and enjoy better career resistance and functionality.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

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How to Register For Exam MB-220: Microsoft Dynamics 365 Marketing?

Exam Register Link: https://examregistration.microsoft.com/?locale=en-us&examcode=MB-220&examname=Exam%20MB-220:%20Microsoft%20Dynamics%20365%20for%20Marketing&returnToLearningUrl=https%3A%2F%2Fdocs.microsoft.com%2Flearn%2Fcertifications%2Fexams%2Fmb-220

Learning Path 4

This learning path is entitled “Analyze Insights in Dynamics 365 Marketing”. It will give the individuals hands-on experience in a number of tasks, including the following:

  • Reviewing the marketing calendar
  • Evaluating marketing initiatives with analytics

Microsoft also offers the official instructor-led course – MB-220T00-A: Microsoft Dynamics 365 Marketing. This is a paid training designed for the IT professionals who aspire to gain knowledge and skills in leveraging Dynamics 365 for Marketing. The course tackles the marketing application configuration necessary for business growth. It will also review marketing forms & pages, lead management, segmentation, as well as email marketing messages.

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Microsoft MB-220 Exam Syllabus Topics:

SectionObjectives
Configure Microsoft Dynamics 365 Marketing- Manage security and permissions
  • 1. Assign security roles
    • 2. Configure user access for marketing features
      - Set up marketing application settings
      • 1. Configure business units and organizational settings
        • 2. Configure marketing email and domains
          Design and manage marketing content- Manage customer journeys
          • 1. Trigger-based automation
            • 2. Journey design and orchestration
              - Create marketing emails
              • 1. Email templates and personalization
                • 2. A/B testing and tracking
                  Analyze marketing performance- Marketing analytics and insights
                  • 1. Customer engagement metrics
                    • 2. Dashboards and reports
                      Manage marketing information- Segment customer data
                      • 1. Static and dynamic segments
                        • 2. Advanced segmentation rules
                          - Manage leads and contacts
                          • 1. Contact segmentation and profiling
                            • 2. Lead lifecycle management
                              Manage events and leads- Lead qualification and scoring
                              • 1. Convert and nurture leads
                                • 2. Define lead scoring models
                                  - Event planning and execution
                                  • 1. Track event participation
                                    • 2. Configure event registration

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