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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. Why do prospects need enterprise strength CPQ solution?

A) All of the above.
B) Homegrown tools are expensive to maintain and spreadsheet solutions are always out
of date.
C) Sales reps are too aggressive in their discounting.
D) Sales reps do not know the products well and require help in recommending the best product that fit theirprospects needs.

2. What are the 2 Smart Applications examples for IBM Sterling CPQ?

A) Provides Discount Advisor for sales people and calculates Customer Ratings for dynamic approval limits.
B) Provides Discount Advisor for sales people and many CPQ related standard reports.
C) Approval sequence and Customer Ratings for dynamic approval limits.
D) CPQ Datamart and CPQ standard reports.

3. WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A) WebSphere Commerce does not manage the customer experience.
B) Web, mobile, call center, in-store, and extended channels such as social networks.
C) Web only.
D) Any B2C touchpoint, excluding B2B.

4. The key value proposition of WebSphere Commerce Precision Marketing engine is to allow businesses to _________________.

A) deliver a personalized shopping experience based on user identity
B) leverage marketing analytics to tune marketing activities
C) build an ongoing dialog with shoppers using triggers and actions
D) budget and plan marketing campaigns across channels

Solutions: