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HP HP2-B25 Exam Syllabus Topics:

HP LaserJet Solutions Sample Questions:

1. What is the first step in the color printing process?

A) The tone is developed into the OP
B) The formatter splits the print data into four color planes.
C) The OPC surface is charged.
D) The laser discharges certain areas on the OPC.

2. You have been tasked with determining the cause of a paper jam in a laser printer. You have determined the location of the jam. You have checked the sensor flags in the paper path, and you have checked the condition of the rollers in the paper path.
What could still be a cause of the jam?

A) The fuser is at an incorrect temperature.
B) The media being used is outside the specifications for this printer.
C) The transfer belt is dirty.
D) The toner is low.

3. Certpaper.com has purchased a new LJ 9000 printer. They contact you to complain that the toner supplied with the printer is a counterfeit toner. They know this because there is no toner sealing tape to pull out from the toner cartridge. What would be your appropriate response?

A) The sealing tape may have been missed during manufacturing.
B) Smart Cartridge technology is used in the HP LaserJet 9000 series print cartridge, and it does not have a sealing tape.
C) The customer is right - the toner is counterfeit toner.
D) The customer might have a used toner cartridge.

4. Which color gamut will result in white when all primary colors are combined?

A) RGB
B) CMYK
C) Intensity
D) SWOP

5. You have identified a number of symptoms for a printer problem. According to the troubleshooting methodology guidelines, what should you do next?

A) Develop a solution path
B) Test your solution
C) Isolate likely cause
D) Verify your solution

Solutions: