Selling HP BSM Solutions: HP2-N31 Exam


"Selling HP BSM Solutions", also known as HP2-N31 exam, is a HP Certification. With the complete collection of questions and answers, ExamcollectionPass has assembled to take you through 50 Q&As to your HP2-N31 Exam preparation. In the HP2-N31 exam resources, you will cover every field and category in HP Certification I Certification helping to ready you for your successful HP Certification.

  • Exam Code: HP2-N31
  • Exam Name: Selling HP BSM Solutions
  • Total Questions: 50
  • Certification Provider: HP
  • Corresponding Certification: HP Certification I
  • Updated on: Aug 05, 2026

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HP HP2-N31 Exam Syllabus Topics:

SectionObjectives
Business Service Management (BSM) Solution Concepts- Business alignment and IT service management concepts
- Understanding HP BSM value proposition
Customer Engagement and Solution Discovery- Discovery questions and customer qualification
- Creating business value discussions
Selling HP BSM Solutions- Positioning HP BSM solutions and benefits
- Identifying customer challenges and requirements
HP BSM Solution Components- Network Management
- Application Performance Management
- Systems Management
- Business service monitoring capabilities

HP Selling HP BSM Solutions Sample Questions:

1. Which statement best links a customer problem to a solution capability for the entire BSM solution?

A) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
B) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
C) Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)
D) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)


2. Which System Management business challenges are solved by implementing HP's BSM solution? (Select two.)

A) saving time and money via an automated time tracking application
B) improving operations through greater system visibility
C) tracking quality errors in application testing
D) reducing data center power consumption
E) lowering costs around improved team efficiency


3. HP is the only vendor in the BSM market today that differentiates by providing a complete solution for predictive analytics. What is this solution called?

A) SiteScope Intelligence Suite
B) Synchronization Intelligence Suite
C) Software Intelligence Suite
D) Service Intelligence Suite


4. Which key capability is provided by Operations Manager (i)?

A) provides a single pane of visibility for complex, virtualized, and cloud environments
B) provides a cross-domain view of the entire IT environment known as the "Operations Bridge"
C) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
D) supports Heads-up Display for multi-monitoring technology


5. What is the most correct value proposition for HP Software's BSM Systems Management Solution?

A) It enables IT organizations to enhance network performance and availability while improving resource utilization and provide secure, compliant networks, while meeting SLAs and containing costs.
B) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
C) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
D) Itconsolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B,E
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: D

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