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HP HP2-B85 Exam Syllabus Topics:

SectionObjectives
Customer Needs and Solutions- Identifying customer requirements
- Matching HP solutions to customer business needs
HP Sales Fundamentals- HP partner and customer engagement concepts
- Sales positioning and value proposition
HP Imaging and Printing Portfolio- Product features and capabilities
- Overview of HP imaging and printing products
Printing Technologies and Concepts- Printing technologies fundamentals
- Imaging and printing solution benefits

HP Imaging and Printing Sales Fundamentals Sample Questions:

Which feature improves real-world performance on HP Color LaserJets and color MFPs?

  • A. flexible paper handling
  • B. intelligent color calibration
  • C. total print management
  • D. shorter paper path
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

What is the key driver in a consultative type of sale?

  • A. short-term planning
  • B. perceived customer benefits
  • C. salesperson's victory
  • D. the product itself
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

How can HP Color LaserJets and HP Color LaserJet MFPs add value for your customers?

  • A. by having unlimited finishing options
  • B. by storing pages online
  • C. by enabling in-house printing of marketing collateral
  • D. by using recycled paper
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

What is a vertical solution?

  • A. a solution or feature that is adapted to a specific purpose or work process
  • B. a solution that only works when HP OpenView management platform is used
  • C. a solution that supports any of the requirements a white-collar worker might have
  • D. a solution that only works if the customer is tightly integrated with suppliers and customers
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

What are attributes of a document in the digital age? (Select two.)

  • A. A document is increasingly expensive to produce.
  • B. A document conveys information.
  • C. A document is only used in business.
  • D. A document can be printed on everything from fabric to plastic.
  • E. A document is limited to standard paper types.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

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