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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is NOT addressed in the HP Value Proposition?

A) simplicity
B) assessment
C) real world performance
D) reliability

2. What is the role of the reseller during the support stage of the technology lifecycle?

A) to provide training for end users and address operation issues
B) to monitor usage and to notify managers if users abuse their printing privileges
C) to cross-sell additional accessories and service
D) to determine how to redeploy devices

3. What is the best reason for using color in the marketplace?

A) to make it possible to print from the same printer that is used for black and white, thus reducing production costs
B) to establish brand recognition and an identity in the marketplace
C) to demonstrate to clients that your business is prosperous
D) to better distribute toner usage

4. What does using color do in a document?

A) reduces the tendency to act on the contents
B) hides important information
C) decreases the cost per-page
D) increases the willingness to read the document by up to 80%

5. What is one way to research a client's regulations, challenges, and concerns?

A) call your client's competitors and ask questions
B) talk to the previous sales person who serviced the account
C) interview the client's customers
D) find and study its trade association's website

Solutions: