Exam Name: Servicing HP Desktops, Workstations and Notebooks
Certification Provider: HP
Corresponding Certification: HP Certification I
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Instant Download HP : HP2-896
Check Updated on: Oct 05, 2026
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HP HP2-896 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Workstations | - Performance and hardware optimization - Workstation configurations and use cases |
| Topic 2: Desktop Systems | - Assembly and replacement procedures - Desktop hardware components |
| Topic 3: Hardware Fundamentals | - PC architecture basics - Core components and functions |
| Topic 4: Diagnostics and Troubleshooting | - Hardware troubleshooting methods - Diagnostic tools and procedures |
| Topic 5: Notebook Systems | - Notebook architecture and components - Repair and servicing procedures |
| Topic 6: System Configuration | - BIOS/UEFI configuration - Operating system installation and setup |
| Topic 7: Networking Basics | - Basic networking concepts - Connectivity troubleshooting |
| Topic 8: Preventive Maintenance | - Maintenance procedures - System cleaning and lifecycle care |
| Topic 9: Safety and Support Procedures | - ESD safety practices - Customer service and support workflows |
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