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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

When you configure to place a call outside the contact center, is it possible for you to assign a default country code?

A. No
B. Yes

Question 2

Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

A. SIP
B. WebRTC
C. Gateway
D. Outbound Proxy

Question 3

Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?

A. Communication Services
B. Public Interface Services
C. Application Services
D. Core Services

Question 4

Select all the sections for the standard profile page. (Choose five.)

A. General
B. HR
C. Contact Information
D. Languages
E. Relationships
F. Contact
G. Skills & Certifications

Question 5

You must work closely with before completing configurations for external SIP trunks.

A. Your carrier
B. Your designated contact
C. Genesys
D. The Resource Center

Solutions: