ITIL - Foundation: ITILFND Exam
"ITIL - Foundation", also known as ITILFND exam, is a EXIN Certification. With the complete collection of questions and answers, ExamcollectionPass has assembled to take you through 325 Q&As to your ITILFND Exam preparation. In the ITILFND exam resources, you will cover every field and category in EXIN ITIL Certification helping to ready you for your successful EXIN Certification.
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ITILFND Practice Q&A's
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ITIL v3 Foundation: Prerequisites
It is important to note that any individual interested in ITIL can go for the ITIL v3 Foundation certification without any problems as it does not have any prerequisites, other than passing the corresponding exam. This foundational-level certificate covers all the areas of the service lifecycle, which is why it is so beneficial for all the candidates.
ITILFND04: Key Principles and Models – the learners are required to understand the major models and principles of service management and be able to balance opposing forces in it. They should know about the following:
- • Service strategy;• Service design;• Continuous service improvement.
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EXIN ITILFND Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: The Service Value Chain | 10% | - Service Value Chain Activities
|
| Topic 2: The Four Dimensions of Service Management | 8% | - Four Dimensions
|
| Topic 3: ITIL Practices | 29% | - Key Practices
|
| Topic 4: The ITIL Service Value System | 16% | - Service Value System Components
|
| Topic 5: Key Concepts of Service Management | 22% | - Service Management Concepts
|
| Topic 6: ITIL Guiding Principles | 15% | - Guiding Principles
|
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