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CompTIA PD1-001 Exam Syllabus Topics:

CompTIA PDI+ Beta Sample Questions:

Question 1

A technician is onsite working on an MFD and calls technical support for assistance. The technical support asks the technician for the device details. Which of the following would be the BEST response?

A. Reply with the manufacturers name, model number and serial number.
B. Reply with the units asset tag number, model and a description of the failure.
C. Reply that it is some sort of printer or scanner on a shelf in the clients mail room.
D. Reply that the fax is not working and that you need help to get it running again.

Question 2

When using a multimeter to test a fuse, which of the fol owing settings should the technician select?

A. AC Volts
B. Amps
C. Watts
D. Continuity

Question 3

A customer reports that they are getting a line down the middle of their documents from a MFP device. After testing it is discovered that the line only happens when scanning. Which of the following is the solution?

A. Replace toner cartridges
B. Replace the photoconductor
C. Clean the slit glass
D. Reload the scan drivers

Question 4

Which of the following components could cause a continuous black line to be placed on the media? (Select TWO).

A. Hot roller
B. Paper feed sensor
C. Photoconductor
D. Laser unit
E. Registration sensor

Question 5

Which of the following is the MOST common colors of toner used in a printing device?

A. RGB
B. CMYK
C. SWOP
D. DIC

Solutions: